Experienced Manager, with a proven track record in budget management, staff development and customer service. Detail orientated and strong administrative skills. Currently studying with the Association of Accounting Technicians to become a qualified Accounting Technician, with the view to continuing studying with the Association of Chartered Certified Accountants.
Hi, I’m
Chris Walsh
Newtownmountkennedy,Wicklow
Summary
Overview
17
years of professional experience
Work History
Q Café Company (Healthcare)
GROUP CATERING MANAGER
11.2023 - Current
Job overview
- Managing 6 nursing homes catering requirements
- Managing team of 98, including 8 managers
- Gathering critical information for clients by date required, including financials, labour reports and resident feedback
- Keeping purchases and income reports stored on Procure Wizard & Xero to analyse numbers and ensure finances stay within budgets
- Gained extensive knowledge in data entry, analysis and reporting.
- Manage hiring, onboarding and training of new catering staff to align with standards, best practices and protocols
- Input information on database to retain information on residents' meal preferences, dietary and food allergy information
- Review financial information before publishing figures, maintaining accuracy in accounting system
- Prepare monthly invoices across 6 sites using Xero.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Implemented effective inventory control systems to reduce food spoilage and waste
Wicklow Heather Bar & Restaurant
GENERAL MANAGER
09.2022 - 11.2023
Job overview
- Responsibility for overall operations in business
- 350 cover restaurant
- Managed team of 62, including accounts, reservations and management team of 4
- Implemented new brand identity & new SOP's and ensured all brand standards were adhered to
- Managed and implemented budgets, working with accounts and managers to ensure achieved required profit margins
- Boosted profit opportunities, analysing cost, performance and risk for corrective action
- Drove sales and maintained cost controls
- Collaborated with support personnel to solve diverse issues impacting different areas of operations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth
Zizzi Restaurants Ltd
SENIOR GENERAL MANAGER
07.2019 - 09.2022
Job overview
- Ensuring all HACCP and financial controls are followed to company standard
- Identified staff development and training needs and implemented staff development plan, alongside this conducted performance reviews
- Acted as first point of contact for general HR queries, escalating major concerns to HR Manager when needed
- Included in this conducted appraisals, disciplinary investigations and outcomes
- Delivered long-range profit forecasts, budgeting and financial reporting to Operations Manager on quarterly basis
- Helped managers set budgets based on forecasts and available resources
- Responsible for training plans and onboarding of new managers in company.
Gourmet Food Parlour
AREA MANAGER
08.2016 - 07.2019
Job overview
- Day to Day running of Restaurants for outsourced catering company in House Dublin & 37 Dawson Street
- Managing team of 27, including 5 managers
- Maintained positive, professional working environment to optimise staff and customer satisfaction
- Promoted positive customer service experience by promptly resolving conflicts
- Led, trained and coached employees to consistently meet and exceed target KPIs
- Achieved management objectives, consistently hitting deadlines and performance targets
- Led recruitment, hiring and onboarding activities, training new joiners in operational processes and conducting probationary performance reviews
- Prepared timely and accurate financial reporting and analysis
- Prepared range of written communications, documents and reports.
Education
AATDublin, Ireland
Diploma in Accountancy - Accounting Technician
University Overview
Currently studying with the Association of Accounting Technicians to become a fully qualified Accounting Technician. Coursework includes Bookkeeping, Xero, Preparing Financial Statement, Analysis, Tax & VAT.
St. Brendan's CBCBray, Co. Wicklow
Leaving Certificate
01.2008
University Overview
Skills
- Forecasting
- HR Processes
- Analytical Thinking
- Documentation And Reporting
- Supplier Negotiations
- Microsoft Office
- Variance Analysis
- Budget Analysis
- Client Relations
- Meticulous attention to detail
Additional Information
Additional Information
Board Member of the Wicklow Homeless Five Loaves since 2017.
Cardiac First Responder, certified in First Aid.
Member of the Board of Management of Woodstock Educate Together.
Timeline
GROUP CATERING MANAGER
Q Café Company (Healthcare)
11.2023 - Current
GENERAL MANAGER
Wicklow Heather Bar & Restaurant
09.2022 - 11.2023
SENIOR GENERAL MANAGER
Zizzi Restaurants Ltd
07.2019 - 09.2022
AREA MANAGER
Gourmet Food Parlour
08.2016 - 07.2019
AAT
Diploma in Accountancy - Accounting Technician
St. Brendan's CBC
Leaving Certificate
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