I have managed over 30 staff over 5 different locations in Dublin and Kilkenny. I am a hard working employee with strong organisational and communication skills. I am a very fast learner and will take on anything that is thrown my way.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Area manager
Scrumdiddlys Icecream Ltd
Multi Location, Dublin/Kilkenny
01.2018 - Current
Managed a team of 30 staff over 5 different stores.
Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
Resolved conflicts promptly to promote positive environments for customers.
Conducted training sessions to educate employees on best practices and procedures to work in Scrumdiddlys.
Approached new tasks and projects with enthusiasm and passion, increasing employee motivation and morale.
Stored and delivered food while maximising food safety.
Routinely checked and recorded food temperatures to ensure food safety.
Observed food and safety standards in handling food items, decreasing contamination.
Complied with regulations regarding manufacture of food and food safety compliance.
Avoided food spoilage, storing food in correct containers and storage areas.
Provided outstanding customer service.
Greeted customers and provided excellent customer service.
Childminder
Private
Rush , Leinster
06.2014 - 01.2018
Built trusted relationships with parents through outstanding levels of care and communication.
Handled accidents and emergencies calmly and professionally, logging incident details for necessary reference.
Created and maintained welcoming, safe and tidy space to promote children's development.
Applied positive reinforcement and disciplinary techniques to improve behaviour and guide social development.
Continuously exceeded parent expectations by accommodating last-minute schedule changes.
Education
Leaving Certificate - Leaving Certificate
Balbriggan Community College
Balbriggan, Leinster
09.2008 - 06.2013
Level 5 - Early Childhood Care and Education
Drogheda Institute of Further Education
Co Louth
09.2013 - 06.2014
Skills
Adaptive fast learner
Customer Service
Employee management
HACCAP trained
Calm under pressure
References
References available upon request.
Timeline
Area manager
Scrumdiddlys Icecream Ltd
01.2018 - Current
Childminder
Private
06.2014 - 01.2018
Level 5 - Early Childhood Care and Education
Drogheda Institute of Further Education
09.2013 - 06.2014
Leaving Certificate - Leaving Certificate
Balbriggan Community College
09.2008 - 06.2013
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