Chloe Hutch
Dublin ,dublin
Summary
Dynamic professional with a strong foundation in communication excellence and team leadership. Demonstrates confident communication skills and excels in customer service, fostering effective tech team collaboration. Committed to leveraging these skills to drive organisational success and enhance team performance.
Overview
8
8
years of professional experience
Work history
Trainer
McDonald's
DUBLIN, DUBLIN
2022.11 - Current
- Evaluated staff performance post-training; provided constructive feedback accordingly.
- Streamlined onboarding process for new hires by designing a robust orientation programme.
- Handpicked suitable external trainers as per specific requirements.
Customer Care
MACE
Dublin, Dublin
2020.09 - 2022.06
- Delivered outstanding customer care whilst handling multiple phone lines.
Team leader
CHIPPER
Dublin, Dublin
2018.01 - 2020.04
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Improved customer satisfaction through close collaboration with the team.
Education
St Micheals Holy Faith
Dublin 05.2019
Skills
- Confident communicator
- Team Leadership
- Communication excellence
- Customer Service
- Tech team collaboration
Timeline
Trainer
McDonald's
2022.11 - Current
Customer Care
MACE
2020.09 - 2022.06
Team leader
CHIPPER
2018.01 - 2020.04
St Micheals Holy Faith