Chloe Burrows
Edmonton
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results. My most recent position allowed me to expand upon my professional goals outside of the typical tasks and duties involved in an office assistant creating a unique skillset with a variety of work experience to utilize in future positions.
Overview
7
7
years of professional experience
Work History
Office Assistant
Association of Early Childhood Educators of Alberta
08.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
- Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
Student Librarian Assistant
The King’s University
09.2019 - 04.2023
- Streamlined the acquisition process for new materials by accurately cataloging, labeling, and shelving items in a timely manner.
- Facilitated access to reserve materials by processing requests, tracking usage data, and ensuring proper handling of items.
- Enhanced library user experience by efficiently managing the circulation desk and addressing patron needs.
- Ensured a welcoming atmosphere within the library by maintaining clean spaces and addressing any facility issues promptly.
- Supported research efforts of patrons by assisting with reference inquiries and directing users to appropriate resources.
- Upheld confidentiality standards for patron records while maintaining accurate user information within the library system.
- Contributed to a positive learning environment by providing exceptional customer service to students, faculty, and staff.
- Collaborated with librarians to develop engaging displays and exhibits that promoted library resources and events.
- Improved overall efficiency of library operations by participating in various tasks such as weeding outdated materials or updating records in the system.
- Assisted in maintaining an organized collection through regular shelf reading, inventory checks, and material processing.
daytime kitchen staff
Cactus Club Victoria
04.2022 - 08.2022
- Working in the daytime kitchen meant that we set up the restaurant for the lunch and dinner rush of the day and also set up for the week ahead of us
- As a team we ensure that all our quotas were met and additionally that we kept the kitchen clean and organized
- Tasks involved portioning and other meal prep as well as washing dishes to help with front of house and kitchen dishes
Archival Data Input
The King’s University
12.2021 - 03.2022
- Working alongside one of my history professors, Dr. Caroline Lieffers, from her photographs of the Panama historical archives I would input the handwritten data from employee records of the Panama Canal construction into a Google spreadsheet
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Bakery
Quality foods
04.2021 - 08.2021
- Fulfilling the daily goals for producing product was top priority, especially sales items
- Answering the phone and customer’s questions and/or cake orders was also incredibly important
- Ensuring that the cake order was met to the standard of the customer was essential
Housekeeper
Acciona
05.2020 - 09.2020
- Working as a housekeeper at a COVID clinic my main priority was keeping the entirety of the area, including tools and supplies sanitized and clean
- Through this precise focus on cleanliness, I helped keep myself and my team safe from infection
Store associate
winners and HomeSense
11.2017 - 08.2019
- In this retail environment I was trained in many areas of the store; cashier, fitting room, Winners salesfloor and jewelry
- All aspects of work involved customer service, organization, and the ability to complete multiple tasks
Education
Bachelor of Arts - Politics-History-Economics
The King's University
Edmonton, Alberta04-2023
Skills
- Dedicated team player
- Good verbal and written communication skills
- Strong problem solver
- Able to take constructive criticism
- Time management
- Data entry
- Administrative support
- Professional and mature
- Filing and data archiving
- Documentation and reporting
Accomplishments
Lead a practicum team of PHD UofA students in forming an evaluation plan of a program offered by my employer
Lead a practicum of MRU students to enact the next phase of the evaluation project created in partnership with UofA students
Attended a CUPE event as a moderator for round-table discussions on the current research and findings in the ELCC field
Wrote and published monthly themed newsletters for members
Timeline
Office Assistant
Association of Early Childhood Educators of Alberta
08.2023 - Current
daytime kitchen staff
Cactus Club Victoria
04.2022 - 08.2022
Archival Data Input
The King’s University
12.2021 - 03.2022
Bakery
Quality foods
04.2021 - 08.2021
Housekeeper
Acciona
05.2020 - 09.2020
Student Librarian Assistant
The King’s University
09.2019 - 04.2023
Store associate
winners and HomeSense
11.2017 - 08.2019
Bachelor of Arts - Politics-History-Economics
The King's University
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