CHIZOBA OKAFOR
Summary
Dedicated and accomplished professional with a versatile skill set in receptionist, human resource assistant, and lecturing roles. Demonstrated excellence in creating a welcoming environment, providing exceptional customer service, and fostering positive workplace culture as a receptionist. Proficient in HR functions, including personnel records management, recruitment coordination, and maintaining confidentiality. Passionate about education and experienced in delivering engaging lectures while continuously seeking professional development. Committed to career progression and eager to take on new challenges to contribute significantly to organizational success and personal growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Ogier Leman
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Receptionist Coordinator
Asana
11.2022 - 05.2023
- Oversaw client appointments with partners before arrival
- Ushered in visitors making sure they were happy and relaxed
- Made sure meeting rooms were nice and tidy
- Assigned badges to visitors and clients for meeting purposes
- Recorded outgoing and incoming packages and booked a taxi
- Ensured car parking reservations were made available for visitors and clients
- Replied emails
Lecturing(Entrepreneurship)
Chukwuemeka Odumegwu Ojukwu Univeristy Igbaraim,Nigeria
12.2018 - 08.2022
- Built and maintained professional relationships with students and faculty members.
- Checked assignments, proctored tests and provided grades according to university standards.
- Documented attendance and completed assignments to maintain full class and student records.
- Monitored student progress to identify weaknesses and provide recommendations for improvement.
- Devised and implemented strategies for engaging students in class discussions.
- Assisted with development and implementation of new course materials to enhance learning experience.
- Mentored and advised students to focus on academics and explore career paths and opportunities.
Human Resources Assistant
Chukwuemeka Odumegwu Ojukwu University Teaching Hospital
04.2016 - 11.2018
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Updated and maintained employee attendance records.
- Developed and maintained HR policies and procedures.
Education
Master of Science - Entrepreneurship
National College of Ireland
Dublin09.2023
Ph.D. - Business Administration
Chukwuemeka Odumegwu Ojukwu University
Igbariam, Nigeria09.2019
Master of Science - Human Resource Management(Associate CIPD)
University of Bradford
Westyorkshire, UK09.2014
Bachelor of Arts - Philosophy,Sociology&Anthropology
University of Nigeria Nsukka
Nigeria09.2012
Skills
- Staff Management
- Business Correspondence
- Time Management
- Problem-Solving Skills
- Adaptability
- Interpersonal Skills
- Active Listening
- Computer Skills(Excel, MSword) and Adaptive to New Technology
- Team player
- Emotional Intelligence
- Patience
- Problem Analytics
Certification
- Associate CIPD (Chartered Institute of Personnel and Development)
- Communication and Interpersonal Skill at Work(University of Leads)
- Digital skill: Digital Marketing(Accenture)
- Introduction to Business Management(Kings College
- London)
Languages
English
Proficient
C2
French
Elementary
A2
Soccer, table tennis, Singing, Traveling and Reading
Soccer, table tennis, singing, traveling, and reading are popular hobbies that I greatly enjoy. Soccer offers physical activity and teamwork, while table tennis improves hand-eye coordination. Singing allows my creative expression, and traveling allows me to explore new cultures and landscapes. Reading enriches my mind, and fosters my knowledge and imagination. Engaging in these hobbies gives me joy, relaxation, and personal growth.
Timeline
Receptionist
Ogier Leman
06.2023 - Current
Receptionist Coordinator
Asana
11.2022 - 05.2023
Lecturing(Entrepreneurship)
Chukwuemeka Odumegwu Ojukwu Univeristy Igbaraim,Nigeria
12.2018 - 08.2022
Human Resources Assistant
Chukwuemeka Odumegwu Ojukwu University Teaching Hospital
04.2016 - 11.2018
Master of Science - Entrepreneurship
National College of Ireland
Ph.D. - Business Administration
Chukwuemeka Odumegwu Ojukwu University
Master of Science - Human Resource Management(Associate CIPD)
University of Bradford
Bachelor of Arts - Philosophy,Sociology&Anthropology
University of Nigeria Nsukka
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