CHIRANTAN MITRA
Project Manager
CHARLESTOWN PLACE ,DUBLIN
Summary
Programme Manager with 15+ years of experience skilled in initiating, planning, and managing projects and programs across multiple IT domains. Accomplished in collecting large amounts of data and opinions to develop successful program execution strategies with excellent customer relations aptitude and relationship-building skills.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
7
7
Certificate
Work History
Senior Program Manager - Networking Software
AMAZON DATA SERVICES IRELAND LIMITED
DUBLIN , DUBLIN
2022.11 - Current
- Working as Lead program manager to develop process to deploy networking components during data centre build to reduce build cycle by 40%.
- Managing 2 x Scrum teams consisting of 20 Networking development engineers and Software development engineers to develop workflows to deploy 30 networking components required to build data centre.
- Coordinate with 12+ Software Teams to communicate requirements and negotiate to obtain delivery commitments to remove impedance identified during program backlog grooming and sprint planning.
- Developed project scope, cost, schedule and benefits management plan by using Initiative and Epic structure in line with program objective to define milestones with key deliverables.
- Developed structure and templates to guide project team in creating user stories within Epic to enable tracking progress vs. Business objectives to demonstrate continuous key results delivered by project team.
- Created templates to communicate key results delivered, planned deliverables with associated dependencies, risks with mitigation strategies, issues with resolution timelines and impact on program deliverables to senior leadership, project sponsors, and stakeholders via multiple cadences such as weekly, monthly and quarterly Business reviews to drive engagement and support.
- Lead Scrum events such as Sprint Planning, Sprint Review, and Sprint Retrospective and coach Scrum team to run daily Scrum effectively. Increased sprint velocity by 20% by identifying dependencies, and blockers during sprint planning and backlog grooming sessions in close coordination with developers and effectively communicating with cross-functional team to drive resolution and commitment to deliver.
- Created and maintained high and low-level stakeholder lists, and RACI matrix to drive effective engagement from cross-functional teams.
- Developed and maintained RAID log to identify, document, and assess risks, issues, assumptions and dependencies to identify and assign owners, develop mitigation strategies, track resolutions, and impact on project triple constraints cost-scope-schedule.
Senior Consultant- Infrastructure Management
Infosys Limited
PUNE , INDIA
2018.01 - 2022.10
- Worked as Scrum Master and managed 4 x Scrum Teams [ 2 x offshore and 2 x Onshore ] of ~ 30 + engineers to support Cloud Infrastructure management and Cloud Infrastructure provisioning team for American Financial institution for 1.8 years.
- Worked as Technical project manager for cloud transformation project for Canadian Dairy Firm to migrate 25+ applications and 160+ servers from on-premise Data Centre to Cloud service provider, AWS.
- Worked as Technical project manager for Australian Telecommunication organization to deliver lease lines such as IP-VPN, Internet etc., approx ~3000 no's over period of 2 years to connect multiple client locations.
- Developed end-to-end project management plan with subsidiary project management plans such as Scope, Schedule, Cost, Stakeholder, Benefit, Resource, and Requirement management plan. Created scope-cost-schedule baseline in close coordination with internal and external stakeholders to achieve business objectives.
- Managed project lifecycle from inception till closer, and related activities such as kick-off call, chair status meeting with internal and external stakeholders, prepared and presented status report, developed escalation mechanism to communicate risks, issues, assumptions, and dependencies to respective stakeholders to drive project outcome.
- Defined project scope [inclusion and exclusion] by collecting requirements in close coordination with project sponsors and key- stakeholders, and subsequently created work breakdown structure in close coordination with project team members to finalize phase-wise project deliverables.
- Created template to enable team to develop activity list, associated attributes, define dependencies, and timeline against each deliverable to develop Schedule baseline, Detailed project schedule, Critical path and related activities, Milestone list etc.
- Created Risk register to identify risk associated with each activity, performed qualitative analysis to capture impact on deliverables, and assigned owner. Devised treatment strategies in close coordination with risk owners in periodic manner.
- Improved project margin by 6% by proactively working with client's delivery team and internal engineering team to deliver overall project ahead of schedule.
- Initiated adaptation of Infrastructure as code tool to introduce uniformity in infrastructure provisioning of cloud components to eliminate human error, hence improving quality in deliverables. This also reduced timeline of provisioning base infrastructure by 40% by automating repetitive task.
- Prepared and presented change requests to incorporate change in cost-scope-schedule baseline for individual projects, and re-baseline plan post-approval and communicated to relevant stakeholders.
- Worked closely with cross-functional engineering manager and senior leadership team to obtain resource commitment for project as per resource management plan. Updated individual project activities and overall project schedule as per resource availability and commitment.
Assistant Manager - Network Services
Idea Cellular Limited
KOLKATA , INDIA
2013.08 - 2018.01
- Developed 5 yrs. Roadmap to scale network to launch 4G technologies in 800+ cities. Scaled points of presence [POP] from 200 no's to 3500 no's by deploying 12500 KM of wired network.
- Developed Business case, and project charter to define year-on-year project plan to support phase-wise 4G rollout. Created Scope, Schedule, and Cost baseline for each rollout project.
- Developed change management plan and template to facilitate team in raising change requests. Member of change management board to evaluate impact of presented change and devise strategies to incorporate in project baseline and communicate consolidated impact to cross-functional stakeholders.
- Work closely with Finance team to report on cost baseline and cost forecast, and manage project budget. Created template in close coordination with project team and finance team to streamline process of estimating cost, preparing cost baseline for individual projects and reporting on cost.
Senior Executive - Technical
Dishnet Wireless Limited
KOLKATA , INDIA
2009.02 - 2013.08
- Responsible for installation and commissioning of electronics for 700 points of presence to enable 2G/3G mobile launch.
- Created electronics installation project management plan in close coordination with infrastructure team, commercial team, external vendors [20 no's] and finance team.
- Accountable for end-to-end project execution of electronics installation including procurement of electronics, creating external schedules with vendors, inspection to evaluate quality of installation and recommend corrective and preventive actions.
Senior Engineer - Technology
TATA TELESERVICE LIMITED
KOLKATA , INDIA
2008.03 - 2009.02
- Implemented development plan to redesign network, improving network bandwidth throughput by 30%.
- Performed root cause analysis to identify network issues with 90 % accuracy and devise remediation action to reduce occurrence.
- Utilised CAD software to prepare and release network design designs.
- Maximised network availability and performance by monitoring, troubleshooting, resolving outages and scheduling upgrades.
Engineer -Network
BHARTI AIRTEL SERVICES LIMITED
KOLKATA , INDIA
2006.08 - 2008.03
- Used network utilization data to forecast and develop of long-term network road map.
- Maximised network availability by 4% by planning redundancies and performance by monitoring, troubleshooting, resolving outages and scheduling upgrades.
Education
Bachelor of Science - Electronics and Communication Engineering
West Bengal Institute of Technology
KOLKATA/INDIA 2002.08 - 2006.07
Skills
- Microsoft Excel, PowerPoint, Word, Project.
- MySQL.
- Share point.
- Jira.
- Confluence.
- Service Now.
Tools:
Interpersonal :
- Leadership
- Communication.
- Client relationship.
- Conflict resolution.
- Active listening.
- Problem-solving and decision-making.
- Team Working.
- Agile project delivery
Languages
English
Proficient (C2)
Timeline
Senior Program Manager - Networking Software
AMAZON DATA SERVICES IRELAND LIMITED
2022.11 - Current
Senior Consultant- Infrastructure Management
Infosys Limited
2018.01 - 2022.10
Assistant Manager - Network Services
Idea Cellular Limited
2013.08 - 2018.01
Senior Executive - Technical
Dishnet Wireless Limited
2009.02 - 2013.08
Senior Engineer - Technology
TATA TELESERVICE LIMITED
2008.03 - 2009.02
Engineer -Network
BHARTI AIRTEL SERVICES LIMITED
2006.08 - 2008.03
Bachelor of Science - Electronics and Communication Engineering
West Bengal Institute of Technology
2002.08 - 2006.07
- Project Management Professional [PMP].
- Professional Scrum Master-I [PSM-I].
- Certified in Cyber Security [CC].
- Certified AWS Solution Architect- Associate [AWS-SAA].
- Certified Associate in Python Programming [PCAP].
- Certified Linux Essential [LE].
- Certified Hashicorp Terraform Associate.
- Certified Cisco Network Associate [CCNA].
Certification
- Project Management Professional [PMP].
- Professional Scrum Master-I [PSM-I].
- Certified in Cyber Security [CC].
- Certified AWS Solution Architect- Associate [AWS-SAA].
- Certified Associate in Python Programming [PCAP].
- Certified Linux Essential [LE].
- Certified Hashicorp Terraform Associate.
- Certified Cisco Network Associate [CCNA].
Work Authorization
VISA: STAMP 1
CRITICAL SKILL WORK PERMIT VALIDITY : 6th November 2024
Domain knowledge
- Networking technology.
- Process Transformation.
- IT Infrastructure Delivery.
- IT Service Consulting.
- IT Service Delivery.
- IT Service Management.
- Software System Design.
- Software Development Lifecycle.
Similar Profiles
Rishi TandonRishi Tandon
Manager - Engineering & Operations at Amazon Data Services Pvt. LimitedManager - Engineering & Operations at Amazon Data Services Pvt. Limited
Francisco Javier Chavero, Jr.Francisco Javier Chavero, Jr.
Environmental Program Manager (EPM) at Amazon Web Services (AWS), Amazon Data Services, Inc.Environmental Program Manager (EPM) at Amazon Web Services (AWS), Amazon Data Services, Inc.
Levent BaymazLevent Baymaz
Senior Sales Representative at Circle K Ireland/ ARD Services LimitedSenior Sales Representative at Circle K Ireland/ ARD Services Limited