Chipo Mathema
Ballyhaunis,Ireland
Summary
Compassionate individual with knack for active listening and problem-solving, ready to make meaningful contribution. Possesses strong communication and interpersonal skills, coupled with deep understanding of empathy and patience. Aims to foster positive change and support individuals in achieving greater independence and well-being.
PERSONAL PROFILE
DATE OF BIRTH: 03 NOVEMBER 1981
GENDER: FEMALE
NATIONALITY:ZIMBABWEAN
MARRITAL STATUS: MARRIED
LANGUAGES: ENGLISH AND SHONA
RELIGION: CHRISTIAN
Overview
25
25
years of professional experience
7
7
years of post-secondary education
Work history
Assistant support worker
Nuahealthcare
Mayo, Mayo
09.2022 - Current
- Developed detailed client care plans to improve health outcomes.
- Identified potential risks in the environment, preventing accidents or injuries.
- Ensured safety of clients by adhering strictly to risk assessment procedures.
- Provided emotional support for clients during challenging times.
- Accompanied clients on appointments, ensuring their comfort and safety throughout journey.
- Improved client wellbeing with active engagement in social activities.
- Helped prepare meals according to dietary requirements, ensuring adequate nutrition.
- Supported clients during transitions such as moving into new accommodation or changing personal circumstances.
Team leader supervisor- Underground Production
Sabi Gold mine
Zvishavane Zimbabwe, Zvishavane Zimbabwe
07.2021 - 06.2022
- Monitored performance metrics, adjusting tactics when necessary for optimal results.
- Delegated tasks effectively, maximising productivity across the team.
- Upheld high standards of service delivery by providing constructive feedback to team members regularly.
- Facilitated training sessions for skill development amongst employees.
- Supervised staff's daily activities to ensure adherence to quality standards.
- Fostered a positive work culture by promoting open dialogue and transparency.
- Achieved higher productivity with strict adherence to company protocols.
- Developed strong relationships within the team, fostering a collaborative working environment.
Receptionist
Opticare Opticians
Rusape Zimbabwe, Rusape Zimbabwe
08.2000 - 08.2002
- Assisted with administrative tasks, improving overall functionality of the office.
- Handled appointment scheduling to ensure smooth daily operations.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
Education
Diploma in Mining - Mining
Zimbabwe School of Minesw
Bulawayo Zimbabwe 01.2012 - 12.2014
Ordinary Level - Zimsec
Nyazura Adventist High SchooA
Zimbabwe 01.1995 - 12.1998
Skills
Good communication skills
Attentive
Can work as an individual as well as team player
Can work with minimum supervision
can adapt to any environment
Competetive
Timeline
Assistant support worker
Nuahealthcare
09.2022 - Current
Team leader supervisor- Underground Production
Sabi Gold mine
07.2021 - 06.2022
Diploma in Mining - Mining
Zimbabwe School of Minesw
01.2012 - 12.2014
Receptionist
Opticare Opticians
08.2000 - 08.2002
Ordinary Level - Zimsec
Nyazura Adventist High SchooA
01.1995 - 12.1998
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