Chidima Ani
Dublin ,Ireland
Summary
Highly adaptable and punctual professional with exceptional communication skills and a proven ability to work well under pressure. Demonstrates excellent teamwork, quick comprehension, and active listening abilities. Committed to thriving in any environment while consistently delivering high-quality results.
Overview
8
8
years of professional experience
Work history
Meetings & Events Executive
The Samuel Hotel
Dublin, Leinster
03.2025 - Current
- Met & Exceeded monthly revenue targets by consistenly closing high-volume and high-margin events.
- Created tailored event packages to meet client needs while maximizing revenue potential.
- Maintained an updated pipeline and followed up consistenly to close high value deals.
- Built strong relationshsips with local businesses, event planners, and agencies to generate repeat and referral bookings.
- Coordinated with various departments to ensure seamless execution of events.
- Responded quickly to inbond inquiries, coverting leads into confirmed bookings with persuasive proposals.
- Liaised closely with clients throughout the planning stage which boosted client satisfaction rates.
- Organised corporate meetings, conferences and seminars with utmost professionalism.
- Collaborated efficiently with team members to deliver high-quality events.
- Assisted in budget preparation and control for cost-effective event management.
Reservations Agent
The Westbury
Dublin, Leinster
02.2024 - Current
- Negotiated corporate reservation rates to meet client budget requirements.
- Identified and engaged prospective business clients to increase corporate bookings.
- Conducted calls professionally and politely to maintain excellent service standards.
- Processed payments and online bookings with zero error.
- Communicated reservation confirmations to guests via post and email.
- Liaised with corporate booking agents to coordinate and update itineraries.
- Completed bookings and reservation amendments using hospitality property management software.
- Employed strong product and systems knowledge to handle booking enquiries.
Receptionist
Clayton Hotel Leopardstown
Sandyford, Dublin
05.2023 - 02.2024
- Reduced waiting times through effective time and resource management.
- Answered 20-40 + telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Updated client accounts and patient charts to maintain accurate and up-to-date files.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Delivered front of house duties with warm and professional manner.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Answered and helped resolve enquiries from clients, vendors and general public.
Sales Assistant
St Stephan's Green Dunnes Stores
Dublin City , Ireland
05.2022 - 05.2023
- Provided competent, polite service during shopping and buying.
- Consultatively sold products to grasp consumer wants.
- Evaluated consumer needs and recommended services.
- Worked independently with minimal supervision.
- Greeted customers and helped with purchases.
- Contributed to fast-paced team goals.
Hotel Assistant
Longcourt House Hotel
Newcastle West , Ireland
03.2019 - 11.2020
- Greeted customers at front desk and managed check-in.
- Answered multiline phone system to direct callers.
- Adopted efficient file-keeping methods.
- Daily reports were run to verify account balances.
Sales Pharmacy Apprentice
Lloyads Pharmacy
Limerick City , Ireland
01.2018 - 07.2019
- Driven team revenue by top sales figures.
- Helped customers and sales procedures.
- Helped sales team with paperwork and basic questions.
- Shadowed sales people to learn revenue-boosting best practices.
Education
Level 8 Bachelors of Business - In Aviation Mangement (Part-time)
South East Technologiocal University
Carlow 09.2024 -
QQ1 Level 6 - Advanced Hospitality Travel & Event Management
Liberties College
Dublin City09.2022
QQI Level 5 - Airline Travel & Industry Studies
Sallynoggin College
Dublin City 11.2021
Leaving Certificate -
Scoil Mhuire Agus Idè
06.2020
Skills
- Punctual
- Great communicator
- Excellent team worker
- Quick Comprehension
- Active listener
- Attention to detail
- Works well under pressure
- Adaptability to any environment
Languages
Afrikaans
Proficient (C2)
English
Proficient (C2)
Timeline
Meetings & Events Executive
The Samuel Hotel
03.2025 - Current
Level 8 Bachelors of Business - In Aviation Mangement (Part-time)
South East Technologiocal University
09.2024 -
Reservations Agent
The Westbury
02.2024 - Current
Receptionist
Clayton Hotel Leopardstown
05.2023 - 02.2024
Sales Assistant
St Stephan's Green Dunnes Stores
05.2022 - 05.2023
Hotel Assistant
Longcourt House Hotel
03.2019 - 11.2020
Sales Pharmacy Apprentice
Lloyads Pharmacy
01.2018 - 07.2019
QQ1 Level 6 - Advanced Hospitality Travel & Event Management
Liberties College
QQI Level 5 - Airline Travel & Industry Studies
Sallynoggin College
Leaving Certificate -
Scoil Mhuire Agus Idè
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