Arun Kumar Sharma
Gurteen
Summary
Dynamic leader with a proven track record at Konark Enterprises, adept in CRM management and fostering customer relations. Skilled in construction management and partnership development, consistently delivering projects on time and within budget. Demonstrates exceptional team mentoring abilities and strategic planning expertise. Positive, collaborative, and innovative, with strong foundation in marketing principles and strategies. Possesses deep understanding of consumer behavior and market trends. Dedicated to driving impactful marketing campaigns that elevate brand presence and foster customer engagement.
Overview
25
25
years of professional experience
Work History
Marketing Manager
Konark Enterprises
06.2019 - Current
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Developed key partnerships with influencers and media outlets, amplifying brand presence and reach.
- Negotiated with vendors and service providers, securing favorable terms and supporting budget objectives.
- Led cross-functional teams for product launch events, significantly enhancing market penetration.
- Conducted market research to identify trends, informing product development and positioning strategies.
- Trained junior marketing staff, elevating team capabilities and performance.
- Coordinated with sales teams to align marketing and sales strategies, driving revenue growth.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Conducted market research to identify new opportunities and target markets.
Senior Site Inspector
S.M Construction Company
02.2015 - 04.2019
- Established productive working relationships with clients, fostering trust in our ability to deliver exceptional results consistently.
- Minimized delays in construction schedules through proactive identification of potential bottlenecks and swift resolution of issues.
- Contributed to successful project completions within deadlines by efficiently managing multiple tasks simultaneously.
- Supported project managers in decision-making processes with expert advice based on thorough site inspections.
- Demonstrated adaptability by effectively managing site inspections in various environments, including residential, commercial, and industrial projects.
- Enhanced communication between project stakeholders by providing accurate and timely reports on site conditions and progress.
- Collaborated with engineers, architects, and other professionals to address technical issues quickly and efficiently.
- Championed a proactive approach to problem-solving that consistently led to early detection of potential issues before they escalated into more significant concerns.
- Ensured high-quality workmanship from contractors through consistent oversight and enforcement of company policies and industry best practices.
- Streamlined the inspection process by developing a comprehensive checklist for each phase of construction.
- Elevated overall performance levels at job sites through rigorous quality control checks on materials used during every stage of construction.
- Reduced project costs by identifying potential issues early on and recommending cost-effective solutions.
- Promoted a culture of continuous improvement by actively participating in training sessions, workshops, and professional development opportunities.
- Mitigated risks associated with construction projects by carefully evaluating subcontractor qualifications during the bidding process.
- Developed customized inspection strategies tailored specifically to individual projects' unique specifications and requirements.
- Maintained compliance with local, state, and federal regulations by ensuring adherence to all applicable codes and standards.
- Assisted in dispute resolution between parties involved in projects through effective communication skills and a deep understanding of contractual obligations.
- Improved construction site safety by conducting regular inspections and implementing corrective measures.
- Increased project efficiency through meticulous monitoring of construction progress and addressing any discrepancies encountered.
- Investigated complaints, incidents, and accidents at work sites.
- Noted violations and issued documentation such as stop work orders to contractors or owners.
- Determined work met applicable city, state and federal guidelines and discipline-specific codes.
- Documented recurrent issues and worked with contractors to prevent re-occurrence.
- Re-inspected commercial and residential constructions which previously failed inspections.
- Reviewed drawings and assessed construction against plans.
- Completed inspections of current construction, refurbishment and repair projects.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Made and submitted reports detailing finding and any actions taken.
- Provided information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
- Participated in on-site meetings with engineers, contractors, and property owners to resolve and discuss various issues.
- Inspected depths of footings, pourings of foundations and conditions of soil.
- Revised and reviewed material lists, drawings and specifications for compliance with contract codes and requirements.
- Tested construction materials by performing sampling for analysis and design.
- Reviewed and approved change orders, requests for payments and proposals.
- Analyzed survey reports, drawings and maps to direct construction layouts.
- Responded to inquiries from contractors and public regarding code violations and other issues with projects.
- Monitored schedules to verify project completion on schedule and within approved cost limitations.
Assistant General Manager
Shinde Developers Private Limited
06.2012 - 12.2014
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Raised property accuracy and accountability by creating new automated tracking method.
- Reduced operational risks while organizing data to forecast performance trends.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Resolved customer complaints with professionalism, restoring trust and loyalty.
- Implemented customer feedback system, leading to improved service offerings.
- Upgraded technology systems, enhancing overall business efficiency and customer interaction.
- Led team to achieve record-high customer satisfaction scores through dedicated service and attention to detail.
- Developed and enforced health and safety protocols, significantly reducing workplace accidents.
- Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
- Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.
- Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
- Developed partnerships with local businesses, expanding brand's presence and community involvement.
- Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers'' enjoyment.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
Construction-site-supervisor
Choudhary Earthmover's Private Limited
03.2000 - 05.2012
- Coordinated crew and subcontractor work activities and materials acquisition and maintenance.
- Read plans and blueprints and communicated to workers.
- Scheduled labor, ordered materials and coordinated with other contractors to complete projects.
- Enhanced client satisfaction, accurately interpreting blueprints and specifications to deliver high-quality results.
- Managed subcontractor personnel activity and team resources to meet all project requirements.
- Conducted thorough quality assurance checks on completed work to guarantee adherence to industry standards and client expectations.
- Communicated daily with vendors to keep project fully operational.
- Actively communicated with crew and responded effectively to all questions, helping to build positive working environment for all.
- Managed resources efficiently during multiple concurrent projects without sacrificing attention to detail or site safety standards.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Verified completed projects met approved time, quality, and cost estimates.
- Analyzed blueprints and other project specifications to completely understand all job requirements and determine how many workers would be required onsite.
- Assisted in estimating costs for bid proposals while considering labor requirements, materials sourcing options, equipment needs, permit fees among other factors.
- Cultivated positive relationships with clients, addressing concerns promptly and maintaining open lines of communication throughout the project duration.
- Enhanced subcontractor performance through regular meetings focused on scope alignment, schedule adherence, and quality control measures.
- Streamlined construction processes to increase productivity, allowing teams to meet or exceed deadlines consistently.
- Built a reputation as an adaptable problem solver who excels in identifying potential issues and implementing practical solutions.
- Served as point of contact for clients to deliver information on work progress and resolve on-site technical problems.
- Created construction site staffing schedules to properly staff each shift.
- Collaborated with architects, engineers, and other stakeholders for seamless coordination of complex projects.
- Delivered vital safety information in preconstruction meetings with contractors and subcontractors and complied with established safety standards during pre- and final inspections of construction projects.
- Enhanced job site safety by vigilantly monitoring equipment and team members to prevent accidents.
- Optimized material procurement process, ensuring timely delivery while minimizing waste on job sites.
- Implemented safety procedures and verified workers wore proper safety attire to limit injuries and prevent accidents.
- Maintained compliance with local building codes by staying current on regulations and working closely with inspectors throughout each project phase.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Interviewed, hired, and trained new workers.
- Assisted operations group with obtaining warranty service repairs.
- Improved project efficiency by streamlining communication between construction teams and subcontractors.
- Boosted overall team performance by providing mentorship and training in best practices for construction site supervision.
- Communicated with stakeholders on job milestones.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
- Created and implemented plans to maximize efficiency of workers.
- Provided feedback to workers on job performance and safety procedures.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Documented construction and extraction workers' hours, wages and other pertinent information.
- Trained workers in proper methods, equipment operation and safety procedures.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Oversaw personnel safety and efforts at work site.
- Worked with personnel and managers to meet strict timelines.
- Provided onsite training to help develop employee skills.
- Maintained records and logs of work performed and materials and equipment used.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Trained new team members on site policies and procedures.
- Resolved issues among team members to keep employees on task.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Sourced suppliers and purchased necessary materials for work.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Supported construction and extraction workers to facilitate timely completion of projects.
- Developed and maintained positive relationships with clients and other stakeholders.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Assisted in recruiting and hiring new construction and extraction workers.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Implemented best practices and safe operating procedures.
- Developed work schedules for team members to maximize shift coverage.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Directed projects according to schedule and quality demands.
- Inspected equipment and tools used for safe operation.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Education
Bachelor of Commerce -
Marvari College Ranchi
Skills
- CRM management
- Campaign management
- Budgeting and allocation
- Partnership development
- Customer acquisition
- Construction management
- Subcontractor management
- Reading blueprints
- Surveying and layout
- Building, demolition, and renovation
- Materials procurement
- Customer relations
Languages
Hindi, Punjabi
Native language
Timeline
Marketing Manager
Konark Enterprises
06.2019 - Current
Senior Site Inspector
S.M Construction Company
02.2015 - 04.2019
Assistant General Manager
Shinde Developers Private Limited
06.2012 - 12.2014
Construction-site-supervisor
Choudhary Earthmover's Private Limited
03.2000 - 05.2012
Bachelor of Commerce -
Marvari College Ranchi
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