Chené Coetser

• Worked as a volunteer, where I gained hands-on experience with multiple aspects of the laboratory.
• Learned various biochemistry and haematology testing procedures to maximise contributions and productivity.

• Coordinated and managed daily administrative operations of the office.
• Managed interactions with medical aid schemes, ensuring seamless authorisation processes for in-hospital and out-patient treatments.
• Showcased precision in handling debt collection matters, exemplifying a conscientious approach to financial responsibilities.
• Organised and maintained filing systems, including electronic databases and records.
• Maintained supplies inventory.
• Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.

• Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
• Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
• Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
• Performed numerous COVID-19 PCR tests on a daily basis.
• Participated in staff meetings discussing new developments within the pharmacy profession.
• Built and maintained productive relationships with employees.

• Conducted individual tutoring sessions with students to help them improve their academic performance.
• Developed lesson plans tailored to the needs of each student.
• I delivered individualised guidance to students in mathematics and English, with a specific emphasis on reading and writing skills
• Provided comprehensive feedback on student progress, including areas for improvement and successes.

Student Assistant

• Worked closely with Prof Walter Janse van Rensburg to assist postgraduate students in their molecular research projects at honours and master's level.
• Played an integral role in the preparation and delivery of educational resources for theory classes catered to honor students
• Contributed to scientific writing, including the creation of research protocols and the production of final reports.
• Provided expert guidance in various research laboratory techniques involving adherence to protocols, sample handling , centrifuge operation, pipetting proficiency and calibration, reagent aliquotation, along with dilution calculations/preparation and DNA extraction/quantification.
• Demonstrated the proper execution of PCR assays, result analysis, gel electrophoresis, Sanger sequencing analysis,and enzyme-linked immunoassays (ELISA) to honor students.
• Developed proficiency in various research techniques, including designing primers for DNA synthesis, aligning forward and reverse DNA sequences, and translating mRNA sequences into amino acid sequences.

Laboratory Assistant

• Handled various responsibilities as a laboratory assistant, managing operations within research and diagnostic laboratories including the preparation of critical components for procedures.
• Executed diagnostic tests with precision for reliable results.
• Proficient in various laboratory techniques such as DNA extraction, quantification, PCR assays, gel electrophoresis and analysis of Sanger Sequencing results.

• Contributed to a specific study by conducting analysis and condensing clinical data obtained from patient request forms, aiding research on HLA allele frequencies in a heterogeneous population.
• Investigated how the absence of clinical data can impact examining the relationship between HLA and disease association.
• Delivered two scientific publications from study.

• Obtained valuable experience as Laboratory Assistant while completing Bachelor of Medical Science Honours degree, receiving firsthand exposure to operational dynamics in a diagnostic lab with guidance from my supervisor, Dr A De Kock.
• Conducted various tasks daily, such as preparing reagents and dilutions, extracting DNA, quantifying DNA, and performing gel electrophoresis.
• Supported lab operations by assisting with administrative tasks and ensuring a consistently sterile environment.