Chaya Kallimakula Jaiprakash

• Operate tills and process customer transactions accurately in a fast-paced retail environment.

• Perform end-of-day cash reconciliation, balancing tills and resolving discrepancies.

• Deliver excellent customer service while handling customer queries and requests.

• Support store operations and maintain checkout efficiency during peak hours.

• Analyzed business requirements and translated them into technical specifications for IT system improvements.
• Developed project documentation including business cases, scope documentation, and workflow breakdown structures.
• Managed system change requests and enhancements while analyzing existing data flows and functional processes.
• Collaborated with cross-functional teams to implement process improvements and operational efficiencies.
• Supported incident management processes and maintained service tickets related to data center operations

• Prepared U.S. individual, partnership, and corporate tax returns for multiple international clients.

• Analyzed financial statements to identify tax adjustments and ensure regulatory compliance.

• Produced monthly MIS reports and monitored financial reporting accuracy.
• Assisted in tax advisory documentation and compliance reviews.
• Ensured strict adherence to SLA timelines and operational quality standards.

Client: Deutsche Bank

• Conducted reconciliation across global custody operations and securities transfers.

• Analyzed break events including corporate actions, securities lending, and market trades.

• Performed reconciliation of securities transactions and trade positions within custody systems.

• Investigated settlement discrepancies and operational breaks in transaction workflows.

• Prepared daily BOD and EOD operational reports ensuring SLA compliance.

Client: JPMorgan Chase

• Liaised with operations teams to resolve transaction mismatches and ensure settlement accuracy.