Charlotte Baggett
Glenbeigh
Summary
Highly skilled in customer service with valuable experience as a waiter and shopkeeper adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive customer experiences and efficient table management. Demonstrated adaptability and problem-solving capabilities in fast-paced and stressful settings, leading to increased customer satisfaction and repeat business.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress/Barista
Emilie's Cafe
Glenbeigh
06.2024 - 08.2024
- Provided accurate change for cash transactions using a cash register system.
- Assisted other wait staff members in times of heavy customer traffic.
- Prepared and served coffee drinks, food items, and other beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Prepared and served hot or cold beverages.
Shopkeeper/Waitress
Red Fox Inn
Glenbeigh
05.2022 - 10.2023
- I stocked shelves and operated the cash register to assist customers.
- I prepared and served Irish coffees to customers.
- Managed daily operations such as opening and closing procedures and cash handling.
- I counted the cash in the till and reviewed receipts
Waitress/Cleaner
Rossbeigh Beach House
Glenbeigh
05.2021 - 09.2022
- I served the breakfast, took orders, and cleared the tables.
- I hung out the washing and ironed the sheets for the beds.
- I cleaned the guest rooms and assisted guests with their check-in.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
Bachelor of Commerce - Commerce
University College Cork
College Road, Co. Cork09-2028
Intermediate School Killorglin
Killorglin, Co. Kerry06-2024
Glenbeigh National School
Glenbeigh, Co. Kerry01.2018
Skills
- Excellent communication skills
- Strong working relationships
- Customer service
- Flexibility
- Initiative
- Time management
- Deadline orientation
- Cash Management
Certification
- Leaving Certificate, 06/2024
Economics H1
English H2
Math H3
Irish H2
Biology H2
Geography H2
French H4
- Junior Certificate, 06/2021
Accomplishments
- Certified in food safety, Food and Hygiene Ireland
- First aid certification, 06/2022, First Aid Kerry
- Qualified coach for basketball under ages
Hobbies and Interests
- Coach of under 10s Glenbeigh Falcons team
- Enjoy hiking and going for walks in the area
- Socialising with friends and the community
References
References available upon request.
Timeline
Waitress/Barista
Emilie's Cafe
06.2024 - 08.2024
Shopkeeper/Waitress
Red Fox Inn
05.2022 - 10.2023
Waitress/Cleaner
Rossbeigh Beach House
05.2021 - 09.2022
Bachelor of Commerce - Commerce
University College Cork
Intermediate School Killorglin
Glenbeigh National School
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