Charles Russell
Dublin
Summary
Compassionate Psychology graduate with experience in support work and group facilitation with homeless and addiction services. Loves rising to challenges. skilled in conflict management and effective communication within teams. Committed to supporting individuals from troubled backgrounds and contributing to addiction-related initiatives. Understands the importance of client confidentiality, extensive lived experience, Skilled in helping people create positive behaviours and life skills.
Overview
2
2
years of professional experience
Work History
Support Worker
Lighthouse
Dublin, Ireland
04.2026 - 10.2026
- Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
- Provided emotional support and companionship, fostering connections that reduced client isolation.
- Managed client aggression through effective communication and intervention strategies, ensuring safety and comfort.
- Coached clients in implementing life-changing behaviours, enhancing their personal development through empathy and active listening.
- Assessed client requirements for admissions, coordinating services that met their needs efficiently.
- Supported the team by resolving complex customer issues and troubleshooting computer malfunctions, strengthening collaboration.
Facilitator
redcross
Dublin, Ireland
11.2024 - 10.2026
- Facilitated open discussions that integrated diverse viewpoints, enhancing collaborative problem-solving outcomes.
- Applied conflict resolution skills to address disagreements and facilitate constructive dialogue.
- Developed community-specific prevention and intervention programmes that effectively addressed local needs.
- Developed and delivered training materials, incorporating visual aids and interactive elements for enhanced understanding.
- Assisted offenders in navigating community resources after release. in adapting to community life post-release, fostering positive behaviours and aiding successful reintegration. into the community after release and improve attitudes and behaviours.
Education
Bachelor of Science - degree in psychology
Trinity College Dublin
Dublin Ireland01-2026
Certificate of Higher Education - Applied Psychology
Bife, Bray
Wicklow, WW01-2027
Skills
- Practical care experience
- Personal care
- Crisis intervention
- Crisis resilience
- Behaviour management
- effective communicator
- Client relationship management
- support group coordination
- caring approach
- dependable and trustworthy
- trustworthy behaviour
- Positive attitude
- Excellent timekeeper
- resilient
- Dealing with vulnerable clients
- Care planning
- Community engagement
- Assertiveness
- Client advocacy
- Substance abuse counselling
- Rehabilitation counselling
Hobbies and interests
- Goal setting
- Sea swimming
- exercise
- Reading
- Walking
- Cycling
- Dog owner
- Cooking
References
- Available upon request
Timeline
Support Worker
Lighthouse
04.2026 - 10.2026
Facilitator
redcross
11.2024 - 10.2026
Bachelor of Science - degree in psychology
Trinity College Dublin
Certificate of Higher Education - Applied Psychology
Bife, Bray