Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chantelle Immaculate Dhlakama

Dublin,Ireland

Summary

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Compassionate and reliable team member with impressive work ethic. Committed to improving health and wellbeing by facilitating exceptional levels of care. Proactive and friendly communicator with superb rapport-building skills.

Overview

1
1
year of professional experience

Work History

Family Care Giver

Family Home
Bulawayo, Zimbabwe
01.2024 - 12.2024
  • Liaised with healthcare providers about patient progress; ensured cohesive care plan.
  • Accompanied patients to medical appointments, ensuring continuity of care.
  • Provided companionship by engaging in social and recreational activities.
  • Managed housekeeping tasks to provide a safe home environment.
  • Helped patients with personal hygiene tasks, maintaining dignity and self-respect.
  • Monitored vital signs regularly for early detection of health issues.
  • Facilitated communication between patients and healthcare professionals for clear understanding of conditions.
  • Administered medication to patients, ensuring safety and health maintenance.
  • Maintained a clean environment to promote patient hygiene.
  • Prepared healthy meals daily; promoted good nutrition habits among patients.
  • Aided clients with bedtime routines, washing and dressing.
  • Safely transported and accompanied clients to appointments and activities.
  • Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.

Strategic Information and Evaluation Officer

Zimbabwe Training and Education Centre for Health
Bulawayo, Zimbabwe
10.2023 - 12.2024

1.Provide overall support for all Strategic Information and Evaluation activities in the district of implementation.
2.Monitor program data generating process for ensuring high data quality standards across the activities at facility and safe space/hub. Providing guidance and support to all district cadres and facility level/safe space/safe hub cadres as needed for the strengthening of M & E systems and the use of M & E data for learning and improvement.
3.Providing technical support for DREAMS DHIS2 and ZDIP Data entry system (CommCare) to strengthen their monitoring systems for the DREAMS program and the review and analysis of reports generated.
4.Working collaboratively with the provincial and district teams to conduct granular site management, compiling, and consolidating weekly, monthly, and quarterly reports on program activities within the province and in conducting routine data quality audits (RDQAs), and on-site data verification (OSDV) at health facilities, safe spaces & safe hubs.
5.Check data quality dimensions within the perimeters.
6.Ensure timely entry of data into DHIS2, Cleaning, verifying, and validating data entered in DREAMS DHIS2 & ZDIP (CommCare HQ) on all forms identified and flagged as having incorrect data submitted and synced to the server.
7.Generate all SIE reports at district level and support overall reporting of the programme data.
8.Conducting routine district-level analyses and visualization of program data, including cascades across core indicators
9.Participate in strategic meetings and share SIE updates, progress on facility and community data management and data quality improvement activities and challenges
10.Train/mentor and build the capacity of DREAMS team in Bubi district and KP team in
11.Bubi district on SIE activities and data quality including coaching both
SIE and program teams on optimal utilization of the DHIS2 database.
12. Working closely with MoHCC, and ZimPAAC DREAMS consortium partners and other implementing partners to track and report both challenges and outcomes of various interventions implemented by partners in the program.
13.Ensure timely data abstraction and reporting of the specific covered indicators in the
district. Collect and compare figures that would have been collected.
14.Analyze routine weekly/monthly/quarterly data and provide feedback to programs on
facility and community level performance, support documentation of best practices

Education

Bachelor of Arts - Sociology

Great Zimbabwe University
Zimbabwe
08.2018 - 06.2022

Higher National Diploma - Monitoring and Evaluation

Great Zimbabwe University
Zimbabwe
08.2022 - 06.2023

Health Care Support Assistant Major Award Level 5 - Health Care

OPEN COLLEGE
Dublin Ireland
04.2025 -

Skills

  • Communication skills
  • Calm under pressure
  • Problem-solving
  • Team building
  • Strategic planning

Timeline

Health Care Support Assistant Major Award Level 5 - Health Care

OPEN COLLEGE
04.2025 -

Family Care Giver

Family Home
01.2024 - 12.2024

Strategic Information and Evaluation Officer

Zimbabwe Training and Education Centre for Health
10.2023 - 12.2024

Higher National Diploma - Monitoring and Evaluation

Great Zimbabwe University
08.2022 - 06.2023

Bachelor of Arts - Sociology

Great Zimbabwe University
08.2018 - 06.2022
Chantelle Immaculate Dhlakama