CHANTELLE AFRIYIE
Dublin
Summary
I am a hardworking and reliable person with several years of experience in customer service, sales, merchandising and retail. Through my work, I have developed strong communication and organisation skills and have become comfortable working in busy environments and dealing with different types of customers. I enjoy working with people, but I am also comfortable working independently and taking responsibility for my own tasks. I am now looking to move into an office-based role where I can build on the skills I already have while developing a career in business, marketing, HR or a similar area. I am particularly interested in an apprenticeship because I would like to gain practical experience while continuing to learn.
Overview
9
9
years of professional experience
Work History
Sales Assistant
Dunnes Stores
Dublin
12.2023 - Current
- Delivered customer service, operated tills, and resolved customer queries with product information.
- Managed deliveries, stock, and merchandising to ensure organised and presentable displays.
- Functioned efficiently in busy environment, prioritised tasks, and addressed customer issues professionally.
Sales Assistant
Sheridan (Arnotts)
Dublin
01.2022 - 01.2023
- Worked for Sheridan, a UK bed linen company, within Arnotts. Assisted customers, supported product presentation and helped maintain an organised sales area.
Staff Member
Sports Direct
Dublin
01.2021 - 01.2022
- Worked across clothing, footwear and tills, assisting customers and supporting sales, merchandising and day-to-day shop-floor standards.
Staff Member
Five Guys
Dublin
01.2021 - Current
- Customer service, orders, payments and teamwork in a busy environment.
Sales Assistant
New Look
Dublin
01.2019 - 01.2020
- Customer service, deliveries, stock and visual merchandising; contributed to a 7% sales increase.
Student Nurse / Clinical Placements
Trinity College Dublin
- Developed communication, teamwork and responsibility through clinical placements.
- Two years
Caterer
Crowne Plaza Hotel
01.2018 - 01.2019
- Customer service and teamwork at hotel events.
Staff Member
Five Guys
Dublin
08.2021 - Current
- Provided customer service, handled orders and payments, and worked as part of a busy team while maintaining accuracy and good standards.
Education
Mental Health Nursing
Trinity College Dublin
Economics, Politics and Law
Dublin City University
Student Nurse / Clinical Placements -
Trinity College Dublin
Skills
- Customer service
- Communication and interpersonal skills
- Organisation and time management
- Sales and product knowledge
- Merchandising and presentation
- Stock and delivery handling
- Point-of-sale systems
- Teamwork
- Working independently
- Problem solving
- Attention to detail
- Prioritising tasks
- Professional and friendly manner
CAREER INTERESTS
- Business and administration
- Digital marketing
- Human resources
- Recruitment
- Office-based customer/client services
- Business apprenticeships
- Technology and digital roles
Timeline
Sales Assistant
Dunnes Stores
12.2023 - Current
Sales Assistant
Sheridan (Arnotts)
01.2022 - 01.2023
Staff Member
Five Guys
08.2021 - Current
Staff Member
Sports Direct
01.2021 - 01.2022
Staff Member
Five Guys
01.2021 - Current
Sales Assistant
New Look
01.2019 - 01.2020
Caterer
Crowne Plaza Hotel
01.2018 - 01.2019
Student Nurse / Clinical Placements
Trinity College Dublin
Mental Health Nursing
Trinity College Dublin
Economics, Politics and Law
Dublin City University
Student Nurse / Clinical Placements -
Trinity College Dublin