Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chaíne Melo

Limerick,LK

Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Detail-oriented student with the ability to learn concepts quickly. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.

Overview

18
18
years of professional experience

Work History

English Teacher

Sistema Ápice De Ensino - Pingo De Luz - Governo
02.2013 - 12.2023
  • Led interesting and diverse group activities to engage students in course material.
  • Prepared and implemented lesson plans covering required course topics.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Prepared comprehensive English curriculum for multiple classes.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Kept classroom organized, clean and safe for students and visitors.
  • Designed and implemented assessments to measure student progress in English language learning.
  • Coordinated activities to encourage interest in reading.
  • Supported student skill development in alignment with personal and academic goals.
  • Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
  • Assisted in development of college and career readiness programs.
  • Monitored student progress and provided feedback to both students and parents.
  • Produced engaging lesson plans and activities to help students master learning objectives.
  • Supported development of individualized education plans for students with special needs.
  • Supported students in development of skills and strategies to become independent and successful learners.
  • Promoted culture of inclusion, respect and collaboration in classroom.

Floor Staff

299 SPEED SHOP
09.2021 - 11.2023

- Food service skills (preparing and dispensing food items clean work area)

- Serving and cleaning tables keeping the workplace clean

- Checking the progress of work in the kitchen and helping with dishes to be washed

- Opening and closing procedures

- Settle disputes or help solve customers concerns

- Manage inventory and stock

- Monitor environments to ensure safety

- Provide attraction or event information to patrons

- Assist individuals with special needs

- Work with others to change advertising displays

- Efficient with credit card and cash transactions.


Sales Attendant

Água De Cheiro
01.2009 - 12.2012
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Sale of beauty products (Skin care, makeup and perfumes).
  • Clean the store before opening and after closing.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.

Cleaner

Faxina Da Hora
02.2008 - 01.2009
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Replaced light bulbs and other electrical fixtures as needed.
  • Maintained floor cleaning and waxing equipment.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.

Sales Attendant

Balé Mania
05.2006 - 01.2008
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Clean the store before opening and after closing.
  • Assist in changing monthly layout.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Specialist in Community College Teaching - Education

Universidade De Belo Horizonte - UNIBH
Belo Horizonte - Minas Gerais - Brazil
12.2012

High School Diploma -

Escola Estadual Dom Silvério
Crucilândia - Minas Gerais - Brazil
12.2005

Skills

  • Interpersonal Skills
  • Hardworking and Dedicated
  • Active listening Skills
  • Adaptive team player
  • Good communication skills
  • Customer and service-oriented
  • Cash handling accuracy
  •  Ability to solve complicated issues and gain customer loyalty
  • Patient and punctual 

Timeline

Floor Staff

299 SPEED SHOP
09.2021 - 11.2023

English Teacher

Sistema Ápice De Ensino - Pingo De Luz - Governo
02.2013 - 12.2023

Sales Attendant

Água De Cheiro
01.2009 - 12.2012

Cleaner

Faxina Da Hora
02.2008 - 01.2009

Sales Attendant

Balé Mania
05.2006 - 01.2008

Specialist in Community College Teaching - Education

Universidade De Belo Horizonte - UNIBH

High School Diploma -

Escola Estadual Dom Silvério
Chaíne Melo