Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Skilled in communication, problem solving, recruitment, hiring, and staff motivation. Career goal: to leverage comprehensive skills in a dynamic environment to drive organisational success.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work history
Bar Manager / Hospitality Team Leader
Turks Head Bar
Temple Bar, Dublin, Ireland.
2024.03 - 2026.05
Supervise and coordinate staff during high-volume shifts in one of Dublin’s busiest hospitality areas.
Support daily team operations while maintaining high customer service standards in a fast-paced environment.
Assist with onboarding and guidance of new staff members.
Manage inventory control, stock monitoring, and cash handling procedures.
Coordinate team workflow and ensure smooth service during peak business hours.
Handle customer concerns and resolve issues efficiently under pressure.
Trained new staff on customer service protocols to enhance guest experience.
Hospitality Team Member
TGI Fridays
Dublin
2022.11 - 2024.11
Supported daily restaurant and bar operations in a fast-paced environment.
Assisted with stock control, customer service, and sales reconciliation.
Worked collaboratively with multicultural teams under pressure.
Event Bar & Hospitality Assistant
Portmarnock Hotel & Golf Links
Dublin
2023.06 - 2023.09
Supported hospitality operations during weddings, private events, and corporate functions.
Assisted with event coordination and customer service in luxury hospitality settings.
Managed bar opening and closing procedures during scheduled events.
Worked closely with event teams to ensure smooth guest experiences.
Education
Master's - Human Resource Management
National College of Ireland
Ireland.
2025.01 -
Diploma - Mediation & Conflict Resolution
Higher Institute of Humanistic and Philosophical Studies