Ceri Liu
IT System Administrator
Limerick,Ireland
Summary
Dynamic, detail-oriented professional with experiences in IT support and device deployment. Exhibits exceptional problem-solving and communication skills, thriving in collaborative team environments and able to make public speaking engagements. Knowledge in SAP, R programming, HTML, JavaScript, C++, and Microsoft Office, complemented by experience in Sage Payroll and Power BI. Skilled at maintaining composure under pressure while providing effective IT helpdesk support. Dedicated to leveraging technical proficiency to enhance organizational success.
Overview
4
4
years of professional experience
Work History
Waiter
Zweton Raheen
Limerick, Ireland
04.2021 - Current
- Remained calm under pressure, ensuring better performance during peak hours using teamwork and communication skills.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Assisted in food preparation, resulting in timely service delivery.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Demonstrated problem solving skills in handling customers inquiries and resolving issues efficiently.
IT system administrator
Kirby Group Engineering
Limerick
01.2024 - 08.2024
- Ensured smooth operation of IT systems through regular maintenance and troubleshooting.
- Evaluated technology options, recommending upgrades to align with business requirements.
- Deployed devices by preparing and delivering new equipment to employees.
- Provided IT helpdesk services across multiple office locations.
- Collaborated with team members to generate reports and optimise system performance.
Education
Bachelor of Business - Business with Computing
Technical University of the Shannon
Limerick 05.2021 -
Skills
- Problem-solving skills
- Communication skills
- Calm under pressure
- Public speaking
- Team collaboration
- Device deployment
- IT helpdesk support
- SAP knowledge
- R programming knowledge
- HTML, JavaScript, and C knowledge
- Microsoft Office experience
- Sage Payroll experience
- Power BI experience
Affiliations
- Good literature on interesting novels
- Gaming from PC
- Other entertainments such as going to cinema
Languages
English
Fluent
Chinese (Mandarin)
Native
Accomplishments
Volunteered as an event assistant at the Great Limerick Run during secondary school, helping to ensure a safe and enjoyable experience for over 5,000 participants. Responsibilities included:
Assisting runners at water and refreshment stations, distributing bottles and snacks efficiently
Providing basic first-aid support and liaising with medical teams to respond to any on-course incidents
Guiding participants along the route and managing crowd control at key junctions
This role honed my teamwork, communication, time-management and customer-service skills, and reinforced my commitment to community engagement.
References
References available upon request.
Timeline
IT system administrator
Kirby Group Engineering
01.2024 - 08.2024
Bachelor of Business - Business with Computing
Technical University of the Shannon
05.2021 -
Waiter
Zweton Raheen
04.2021 - Current
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