Cecilia Okeke
Balbriggan,Co.,Dublin
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Positive and proactive, possesses organisational and good communication skills, paired with natural ability to manage multiple tasks in fast -paced environment. Developed strong customer service and teamwork abilities through previous roles.
Overview
3
3
Languages
5
5
years of post-secondary education
23
23
years of professional experience
Work history
Waiter/ Kitchen Assistant
Musgrave Market Restaurant
TUD ,Grangegorman, city campus, Dublin 7., Ireland
09.2025 - 04.2026
- Relayed feedback from customers to management for continuous improvement.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Managed table settings for optimal dining experience.
- Maintained knowledge of menu items, leading to accurate order taking.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Liaised with kitchen staff for prompt order delivery to customers.
Office Assistant intern
St Vincent De Paul .
Dublin 1, City Centre., Ireland
11.2021 - 02.2022
- Helped with donation administration, thank you letters and general office tasks.
- Helped out in food bank facility.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed over 30 thank you cards for dispatch in day.
Sales Assistant
NCBI, Charity Shop
Balbriggan, Co Dublin, Ireland
04.2019 - 06.2019
- Build strong relationship with regular customers for repeat business
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Assisted customers in locating specific items to boost satisfaction.
- Increased sales by 10%.
Kitchen staff member
Cucina Italian (Italian Cuisine Ristorante)
Killarney, Co Kerry
03.2013 - 08.2013
- Followed health and safety guidelines, ensuring a safe work environment.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Improved kitchen flow by maintaining a clean and organised workspace.
- Cleaned utensils and equipment to maintain hygiene standards.
- Assisted chef in plating dishes beautifully for exceptional presentation.
- Supported chefs by doing daily tasks promptly.
PR ( Public Relation Officer).
Xerox Authorised Company
Lagos-State, Nigeria
03.2003 - 03.2004
- Presented Xerox product benefits to corporate buyers for brand visibility.
- Delivered clear product value propositions to decision makers for market share gains.
- Coordinated corporate outreach to promote Xerox products to enterprise clients.
- Advocated Xerox solutions to commercial printers needing high-volume, high-fidelity digital presses.
- Increased sales profit by 10%.
Education
Bachelor of Arts - Hospitality Management
TUD Technology University
Grangegorman Lower, Co. Dublin 7 , Ireland 09.2025 -
Level 6 - Community Development
Ballsbridge College of Further Education
Shelbourne Rd ,Dublin 4, Ireland 09.2021 - 05.2022
NVQ Level 4 - Customer Service/ Retail Skills
Adult Education Service Centre
Balbriggan, Co .Dublin. Ireland 09.2016 - 06.2017
NVQ Level 5 - Print Journalism
Sligo College of Further education
Sligo, County Sligo. Ireland 09.2011 - 05.2012
A-Levels - Professional Diploma in Mass Communication
Bayero University Kano
Kano-Nigeria 04.1997 - 09.1998
OND ( Ordinary National Diploma) - Print Journalism
Nigeria Institute Of Journalism f
Lagos-Nigeria 03.2000 - 12.2001
Skills
- Effective communication skills
- Collaboration
- Interpersonal ability
- Adaptability and flexibility
- Health and safety compliance
- Problem-solving
- Table service management
- Customer check-ins
Languages
Afrikaans
Native
English
Fluent Italian
Timeline
Waiter/ Kitchen Assistant
Musgrave Market Restaurant
09.2025 - 04.2026
Bachelor of Arts - Hospitality Management
TUD Technology University
09.2025 -
Office Assistant intern
St Vincent De Paul .
11.2021 - 02.2022
Level 6 - Community Development
Ballsbridge College of Further Education
09.2021 - 05.2022
Sales Assistant
NCBI, Charity Shop
04.2019 - 06.2019
NVQ Level 4 - Customer Service/ Retail Skills
Adult Education Service Centre
09.2016 - 06.2017
Kitchen staff member
Cucina Italian (Italian Cuisine Ristorante)
03.2013 - 08.2013
NVQ Level 5 - Print Journalism
Sligo College of Further education
09.2011 - 05.2012
PR ( Public Relation Officer).
Xerox Authorised Company
03.2003 - 03.2004
OND ( Ordinary National Diploma) - Print Journalism
Nigeria Institute Of Journalism f
03.2000 - 12.2001
A-Levels - Professional Diploma in Mass Communication
Bayero University Kano
04.1997 - 09.1998