Cathy Rogers
Dundalk,Louth
Summary
Highly experienced risk investigation professional with 9 years experience conducting thorough and accurate investigations in complex fraud, compliance and organised crime settings. Proficient in leveraging data analytics and visualisation tools to enhance investigations and trend reporting. Consistently demonstrates critical thinking and problem-solving skills and possesses excellent research, report writing and presentation abilities. Skilled in process enhancement as well as training and mentoring teams to enhance performance.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work history
Embedded Risk Investigation Specialist with Airbnb
Control Risks
2024.04 - Current
- Utilise SME and investigative skills to reduce the vulnerability of the Airbnb community to life safety threats and reputation harm caused by complex, organized and emerging risks.
- Identify actionable insights from large datasets, OSINT, and third-party intelligence to proactively search for and mitigate Organised Crime risks such as human/drugs/weapons trafficking, violent crimes and dangerous organisations.
- Lead and support complex investigations in response to reactive incidents alongside multiple internal stakeholders such as Crisis Management, Threat Assessment, and, Law Enforcement and Safety Operations.
- Produce high quality trend reports for dissemination to leadership and stakeholders and support ongoing monitoring.
Senior Risk Data Analyst - P2P Product
PayPal
Remote
2023.04 - 2024.03
- Delivered holistic risk assessment into impact of upcoming APP fraud (scam) regulations, acting as Subject Matter Expert of risk policies and procedures, tools, and data sources.
- Conducted in-depth research, investigations, and analyses, distilling complex data, vulnerabilities and pain points into actionable solutions and risk strategies.
- Produced high quality documentation and impactful presentations to influence key stakeholders.
- Coached and mentored analysts in data analytics, visualization and improving transaction monitoring rule performance, boosting team capabilities.
Risk Data Analyst - P2P Product
PayPal
Remote
2022.01 - 2023.03
- Analysed enormous and complex datasets to identify fraud trends and product pain points.
- Built dashboards which transformed the risk monitoring efficiencies of a global product portfolio.
- Performed root cause analysis to identify appropriate automation, policy, or product solutions.
- Developed, released and monitored automated solutions (transaction monitoring rules) to mitigate fraud risks at scale.
Compliance Analyst - Suspicious Activity Reporting
PayPal
Remote
2020.11 - 2022.01
- Conducted investigations into potential illegal or suspicious activity in order to report financial crimes to the regulator.
- Distilled findings from Open Source Intelligence (OSINT) research, and customer profile, linking and data analysis, into compelling narratives.
- Handled sensitive casework such as Terrorism Financing, Human Trafficking, Child Exploitation.
- Delivered onboarding and upskilling training to investigators, as a certified embedded trainer.
Analyst - Seller Risk Fraud Operations
PayPal
Remote
2020.04 - 2020.10
- Mentored senior fraud specialists with data analysis and presentation skills.
- Led a team of fraud specialists during a 6 month interim team leader position to support an urgent department expansion.
- Delivered onboarding and upskilling training to fraud specialists, as a certified embedded trainer.
Senior Specialist - Seller Fraud Operations
PayPal
Dundalk
2018.04 - 2020.03
- Investigated large scale fraud trends: utilized SQL to find previously undetected activity; took highly accurate mass risk actions to disrupt activities; and, made recommendations for automated solutions.
- Served as Subject Matter Expert in complex Collusion/Abuse fraud typologies, making recommendations to improve automated detections and risk treatment policies.
- Conducted fraud loss post mortems and presented findings to peers and leaders, making recommendations for future loss prevention.
Specialist - Seller Fraud Operations
PayPal
Dundalk
2016.02 - 2018.03
- Investigated potentially fraudulent activity, taking appropriate loss mitigation actions based on the risks detected.
Documentation Analyst - Commercial Insurance
Quinn Insurance Ltd.
Cavan
2007.02 - 2010.07
- Completed specialist development work to automate documentation assembly, adhering to the Project Lifecycle model.
Change Control Administrator
Quinn Insurance Ltd.
Cavan
2005.12 - 2007.01
- Administered change control requests relating to underwriting documentation.
Education
Certificate (NFQ Level 8) - Cyberpsychology
Institute of Art Design & Technology
Dún Laoghaire 2023.09 - 2024.03
Higher Diploma (NFQ Level 8) - Higher Diploma in Science in Data Analytics
Dundalk Institute of Technology
Dundalk 2019.09 - 2021.06
Diploma (NFQ Level 8) - International Diploma in Financial Crime Prevention
International Compliance Association
2018.10 - 2019.07
Diploma (NFQ Level 8) - International Diploma in Anti Money Laundering
International Compliance Association
2017.10 - 2018.07
Diploma (NFQ Level 7) - Professional Diploma in Insurance
Insurance Institute of Ireland
In Association with University of Dublin /2015 - /2017
Bachelor of Arts - Journalism with French
Dublin Institute of Technology
Aungier St, Dublin /2003 - /2005
Skills
- Data Analytics - SQL/NoSQL/Python/R
- Data Visualization Tools - Tableau/Looker
- Risk strategy & management
- Risk process automation
- Critical thinking & problem solving
- Fraud, compliance and organised crime investigations
- Presentation and communication
- Training and mentoring
Timeline
Embedded Risk Investigation Specialist with Airbnb
Control Risks
2024.04 - Current
Certificate (NFQ Level 8) - Cyberpsychology
Institute of Art Design & Technology
2023.09 - 2024.03
Senior Risk Data Analyst - P2P Product
PayPal
2023.04 - 2024.03
Risk Data Analyst - P2P Product
PayPal
2022.01 - 2023.03
Compliance Analyst - Suspicious Activity Reporting
PayPal
2020.11 - 2022.01
Analyst - Seller Risk Fraud Operations
PayPal
2020.04 - 2020.10
Higher Diploma (NFQ Level 8) - Higher Diploma in Science in Data Analytics
Dundalk Institute of Technology
2019.09 - 2021.06
Diploma (NFQ Level 8) - International Diploma in Financial Crime Prevention
International Compliance Association
2018.10 - 2019.07
Senior Specialist - Seller Fraud Operations
PayPal
2018.04 - 2020.03
Diploma (NFQ Level 8) - International Diploma in Anti Money Laundering
International Compliance Association
2017.10 - 2018.07
Specialist - Seller Fraud Operations
PayPal
2016.02 - 2018.03
Documentation Analyst - Commercial Insurance
Quinn Insurance Ltd.
2007.02 - 2010.07
Change Control Administrator
Quinn Insurance Ltd.
2005.12 - 2007.01
Diploma (NFQ Level 7) - Professional Diploma in Insurance
Insurance Institute of Ireland
/2015 - /2017
Bachelor of Arts - Journalism with French
Dublin Institute of Technology
/2003 - /2005