Cathy O Donoghue
Rathmore,Kerry
Summary
Reliable and hardworking with keen interest in delivering exceptional customer services and ensuring smooth daily operations. Possess strong communication and teamwork skills, coupled with proactive approach to problem-solving. Eager to contribute to success and growth of a social worker role.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Shop worker
Donagh Hickey's Centra
Rathmore, Kerry
08.2003 - Current
- Performed inventory checks regularly, resulting in optimal stock levels.
- Resolved customer complaints swiftly, ensuring repeat business.
- Participated in regular training sessions, keeping up-to-date on new products and promotions.
- Managed stock levels effectively to ensure product availability at all times.
- Coordinated with the management on daily operations to improve store performance.
- Assigned and supervised training courses to staff members using an online training programme.
- Kept shelves stocked and neat, enhancing store appearance.
- Verified stock on delivery, cross-checking quantities received against shipping documentation to ensure accuracy.
- Fostered positive relationships with customers to enhance loyalty and retention.
Volunteer youth worker
KDYS Killorglin
Killorglin, Co Kerry
12.2010 - 04.2014
- Encouraged participation and engagement in planned activities.
- Helped with coordination and supervision of youth activities and delivered positive interventions.
- Cleaned youth club areas before and after sessions to maintain safe, sanitary conditions.
- Welcomed new and returning clients, cultivating inclusive space.
- Ensured child protection regulations were adhered to at all times during youth club operations.
Student social care worker, after school programme
FACT family resource centre
Ballincollig, County Cork
09.2008 - 05.2009
- Supervised the completion of homework while providing learning support.
- Prepared healthy snacks for children, promoting good nutrition habits.
- Upheld policies and procedures set out by the after-school programme at all times.
- Organised group games and crafts which led to increased social interaction among the students.
Education
Bachelor of Arts - Social Care
Cork Institute of Technology
Bishopstown, Cork. 09.2006 - 05.2009
Skills
- Strong communicator
- Team player
- Empathy and compassion
- Non-Judgemental approach
Affiliations
- Reading
- Keeping active
- Supporting my children in their sporting activities
Certification
- Full, clean driving licence.
- Manual Handling.
- Completed many training courses from Musgraves learning academy e.g.
* Food safety.
* Bullying and Harassment in the work place.
*General Awareness - slips ,trips and falls.
*Taking care of yourself and others.
*Personal Hygiene.
References
References available upon request.
Timeline
Volunteer youth worker
KDYS Killorglin
12.2010 - 04.2014
Student social care worker, after school programme
FACT family resource centre
09.2008 - 05.2009
Bachelor of Arts - Social Care
Cork Institute of Technology
09.2006 - 05.2009
Shop worker
Donagh Hickey's Centra
08.2003 - Current
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