Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Molloy

Gorey,Ireland

Summary

Dedicated professional with expertise in food hygiene practices and food safety management systems, ensuring compliance and excellence in fast-paced environments. Demonstrates exceptional customer service skills, adept at handling cash and processing credit card payments efficiently. Skilled in order processing, bagging and packaging, with a strong ability to work under pressure while maintaining patience and making swift decisions. Possesses wine and spirits expertise, enhancing customer experience through knowledgeable recommendations. Career goal includes advancing within the hospitality industry to leverage skills in a managerial role.

Overview

14
14
years of professional experience
6
6
years of post-secondary education

Work History

Deli assistant

Centra
Carnew, County Wicklow
10.2023 - 10.2024
  • Used kitchen equipment safely according to established protocols.
  • Communicated effectively with suppliers for smooth delivery of products.
  • Served customers with a friendly attitude to enhance their shopping experience.
  • Adhered to health and safety regulations whilst handling food items.
  • Supported team members during peak hours, improving service efficiency.
  • Worked well under pressure during busy periods without compromising quality of service.

Fast food worker

Maloccas
Gorey, County Wexford
05.2021 - 05.2023
  • Managed cash register, maintained accuracy in all transactions.
  • Cleaned dining area regularly, provided a pleasant atmosphere for customers.
  • Worked efficiently during peak hours to meet customers' expectations.
  • Followed health and safety regulations strictly, enhanced workplace environment.
  • Maintained clean work area for better efficiency and hygiene.
  • Prepared food orders accurately to ensure customer satisfaction.
  • Enhanced customer loyalty with friendly and quick service.
  • Cooked range of burgers using grill and ovens, including beef, chicken and vegan options.
  • Operated fryer to create fresh and tasty fries quickly and efficiently.

Bartender

Murphy's pub
kilanerin , County Wexford
01.2017 - 09.2021
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Provided excellent service to customers, resulting in repeat business.
  • Handled cash transactions securely minimising risk of theft or fraud.
  • Demonstrated knowledge of drink recipes for improved customer experience.
  • Developed rapport with regular patrons fostering a loyal customer base.
  • Checked identification of customers to ensure legal drinking age compliance.

Fast food worker

Tradewinds
Arklow, County Wicklow
01.2011 - 07.2016
  • Followed health and safety regulations strictly, enhanced workplace environment.
  • Managed cash register, maintained accuracy in all transactions.
  • Delivered excellent customer service by addressing customer queries promptly.
  • Packaged take-away orders carefully to prevent spillage or damage during transport.
  • Enhanced customer loyalty with friendly and quick service.
  • Improved food quality standards by adhering to company policies.
  • Prepared food orders accurately to ensure customer satisfaction.
  • Worked efficiently during peak hours to meet customers' expectations.
  • Greeted every customer warmly on arrival leading positive first impressions.

Education

junior certificate -

Gorey community school
Gorey, County Wexford
09.1995 - 06.2001

Skills

  • Food hygiene practises
  • Work under pressure
  • Patience under pressure
  • Fast-Paced decision making
  • Cash handling
  • Customer Service
  • Order processing
  • Food safety management systems
  • Credit card payment processing
  • Bagging and packaging
  • Order taking
  • Identification checks
  • Wine and spirits expertise

Timeline

Deli assistant

Centra
10.2023 - 10.2024

Fast food worker

Maloccas
05.2021 - 05.2023

Bartender

Murphy's pub
01.2017 - 09.2021

Fast food worker

Tradewinds
01.2011 - 07.2016

junior certificate -

Gorey community school
09.1995 - 06.2001

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Catherine Molloy