Catherine Hannon
Ballyhaunis,Ireland
Summary
Dynamic and results-driven professional with a strong proficiency in Microsoft Office Suite and Google Workspace, complemented by expertise in Canva, SharePoint, and Hootsuite. Demonstrates exceptional skills in cross-cultural sensitivity, influential communication, and stakeholder management. Adept at promoting brand awareness through strategic marketing campaigns and effective public speaking. Excels in multitasking, event planning, and networking to foster enthusiastic engagement and resilience under pressure. Committed to leveraging interpersonal communication skills to drive successful outcomes in diverse environments.
Overview
25
25
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Brand Ambassador – Talent Management & DE&I
Concentrix
Remote , Ireland
2024.09 - 2025.09
- Lead DE&I-aligned hiring strategies across global B2B Sales functions
- Build strategic partnerships to support inclusive hiring outcomes.
- Harnessed social media platforms for broader reach of brand messages.
- Executed various marketing initiatives as per corporate direction; led to consistent branding across different platforms.
Program Manager – Talent Programs & Internal Communications
Concentrix
Dublin, Ireland
2022.07 - 2024.09
- Drove communication strategies to enhance organisational culture and visibility.
- Coordinated cross-departmental collaboration to improve workflow efficiency.
- Partnered with teams to deliver retention and internal marketing campaigns.
- Developed leadership and strategic thinking skills by managing projects and people.
- Influenced positive change by advising top management on corporate social responsibility matters.
Program Manager – People & Culture, EMEA
ServiceSource
Remote , Ireland
2020.03 - 2021.07
- Spearheaded employee engagement programmes across EMEA to enhance morale and retention.
- Streamlined communication channels, improving internal information flow.
- Fostered inclusive workplace culture through diversity initiatives and awareness activities.
- Coordinated cross-departmental collaboration for improved workflow.
- Managed social responsibility programme planning and execution to achieve internal and external campaign promotion.
- Led charity network and partnerships activity to increase positive social impact.
- Set internal communication and engagement strategies to deliver on wider social and sustainability objectives.
Executive Assistant to President, Global Sales Delivery
ServiceSource
Dublin , Ireland
2016.08 - 2020.03
- Oversaw global C-level logistics and executive communications to enhance operational efficiency.
- Directed corporate events and led CSR-focused volunteer initiatives, promoting company values.
- Planning and coordinating successful company events, enhancing organizational culture.
- Managed complex travel arrangements to ensure seamless business trips for executives.
- Championed corporate social responsibility initiatives, contributing significantly towards community engagement.
- Championed corporate social responsibility initiatives, enhancing company reputation.
- Strengthened public relations with strategic corporate social responsibility initiatives.
Executive Assistant
J.P. Morgan Asset Management
London, UK
2015.10 - 2016.07
- Supported MD with executive correspondence, scheduling, and leadership meetings.
- Streamlined administrative processes to increase efficiency at work.
- Managed complex travel arrangements to ensure seamless business trips for executives.
- Coordinated all logistical aspects of corporate events leading to organised and successful functions.
Office Manager
BAE Systems Applied Intelligence
Dublin, Ireland
2014.10 - 2015.09
- Led front-of-house operations and vendor management.
- Improved office processes and team coordination
- Reviewed existing procedures and systems for inefficiencies and recommended actionable initiatives for improvement.
- Improved office efficiency by streamlining administrative procedures.
- Coordinated facility maintenance, providing a safe and comfortable work environment.
- Worked to facilitate positive, productive working environments through reliable administrative support.
Executive Assistant to CEO
Sarasin & Partners LLP
Dublin, Ireland
2012.10 - 2014.05
- Coordinated executive communications while maintaining document confidentiality.
- Oversaw logistics for multiple client events, ensuring seamless execution throughout.
- Project managed office relocation, working closely alongside management team to ensure seamless transition with minimal disruption to business operations.
- Maintained up-to-date database ensuring easy retrieval of information when required.
Senior Executive Assistant – Supervisor Grade
AIB
Dublin, Ireland
2007.03 - 2012.09
- Coordinated board-level meetings and stakeholder documentation.
- Executed corporate event planning; resulted in successful client engagements and team-building activities.
- Handled confidential materials with utmost discretion, ensuring privacy and security at all times.
- Served as liaison between executive team and staff members for smoother information flow.
- Served as a liaison between executive team and staff members for smoother information flow.
- Assisted top-level executives to streamline decision-making processes.
Executive Assistant to CEO & Office Manager
BNY Mellon
Dublin, Ireland
2000.11 - 2007.03
- Managed C-level operations, overseeing expense reporting and project support.
- Coordinated logistical aspects of corporate events, ensuring organised and successful functions.
- Facilitated efficient office operations by managing correspondence and filing systems.
- Trained junior staff, enhancing team productivity in administrative tasks.
- Negotiated agreements with vendors for cost-effective event management.
Education
Diploma - Event Management & PR
Dublin Business School
Ireland 2017.10 - 2018.05
Diploma - Marketing, Advertising, PR & Sales
Griffith College Dublin
Ireland 2005.09 - 2006.05
Skills
- Canva, SharePoint, Hootsuite
- Google Workspace (Docs, Calendar)
- Microsoft office suite proficiency
- Stakeholder management
- Event planning
- Interpersonal communication
- Networking expertise
- Communication proficiency
Certification
Certificate in Mutual Funds – Institute of Bankers
CORE COMPETENCIES
- Talent & Program Management
- DE&I Strategy & Engagement
- C-Suite & Executive Support
- Global Internal Communications
- Recruitment Marketing & Employer Branding
- Strategic Planning & Event Management
- Stakeholder & Cross-Functional Leadership
- Social Media & Digital Communications
Timeline
Brand Ambassador – Talent Management & DE&I
Concentrix
2024.09 - 2025.09
Program Manager – Talent Programs & Internal Communications
Concentrix
2022.07 - 2024.09
Program Manager – People & Culture, EMEA
ServiceSource
2020.03 - 2021.07
Diploma - Event Management & PR
Dublin Business School
2017.10 - 2018.05
Executive Assistant to President, Global Sales Delivery
ServiceSource
2016.08 - 2020.03
Executive Assistant
J.P. Morgan Asset Management
2015.10 - 2016.07
Office Manager
BAE Systems Applied Intelligence
2014.10 - 2015.09
Executive Assistant to CEO
Sarasin & Partners LLP
2012.10 - 2014.05
Senior Executive Assistant – Supervisor Grade
AIB
2007.03 - 2012.09
Diploma - Marketing, Advertising, PR & Sales
Griffith College Dublin
2005.09 - 2006.05
Executive Assistant to CEO & Office Manager
BNY Mellon
2000.11 - 2007.03