Catherine Graves
Bryan
Summary
Experienced with financial record-keeping and administrative support. Utilizes attention to detail and organizational skills to maintain accurate records and ensure smooth operations. Knowledge of bookkeeping software and reconciliation processes, ensuring reliability and consistency in financial data.
Overview
3
3
years of professional experience
Work History
Tire Technician
Sam's Club
10.2024 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Sourced tires to meet customer quality and budget needs.
- Achieved high levels of customer trust, offering detailed explanations of maintenance procedures and recommendations.
- Strengthened customer loyalty, resolving complaints and issues with empathy and professionalism.
Delivery Expert
Domino’s
01.2024 - Current
- Take customer orders and accurately enter them into the P.O.S.system
- Experience accepting cash and processing credit card payments
- Handle cash for deliveries, give correct change and make daily bank deposits
- One of the fastest employees for “out the door time”
- Ranked #1 in driver safety
- Selected to train new drivers
- Promoted to store opener after 1.5 months
- Promoted to store closer after 3 months
- Lifted boxes weighing up to 50lbs repeatedly throughout shifts
- Customer Service - Highly focused on exceptional customer service and satisfaction
- Cashier Experience - Experience at Domino’s working the cash register, taking cash and credit card payments and processing refunds
- Self-motivated - The only employee to complete their weekly and period cleaning tasks without being reminded by manager
- Always go Above and Beyond - After completing my weekly cleaning tasks, I always look for ways I can improve the store by cleaning additional areas
- Team Player - Came into the store during Hurricane Beryl to support my fellow employees
- Trained in Accounting and Mathematics - Took classes in accounting and advanced mathematics (Calculus I & II) while in college
- Understands cash reconciliations
- Experienced Trainer - Trainer for new drivers at Domino’s
- Flexible Schedule - Available to work weekends and holidays as needed
Delivery Driver
Uber Eats
01.2022 - 01.2024
- Delivered the highest level of service to satisfy and retain customers
- Interacted with members of the public politely and professionally
- Lifted boxes weighing up to 50lbs repeatedly throughout shifts
- Drove safely in adherence with state and federal laws
- Alerted management to serious issues with customer deliveries, vehicle maintenance concerns and paperwork problems
- Adhered to delivery instructions to properly collect and deliver products
Education
Texas Tech
Lubbock, Texas09.2023
Texas A&M Corpus Christi
08.2023
Skills
- Customer Service
- Cashier Experience
- Self-motivated
- Team Player
- Trained in Accounting and Mathematics
- Experienced Trainer
- Flexible Schedule
- Safety procedures
- Time tracking
- Troubleshooting
- Work order processing
- Inventory management
Timeline
Tire Technician
Sam's Club
10.2024 - Current
Delivery Expert
Domino’s
01.2024 - Current
Delivery Driver
Uber Eats
01.2022 - 01.2024
Texas A&M Corpus Christi
Texas Tech
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