Catherine Cleary
Summary
Dynamic professional with a strong foundation in communication and leadership, complemented by excellent interpersonal skills and attention to detail. Skilled at multitasking and providing exceptional customer service, demonstrating resourcefulness in challenging situations. Committed to using these abilities to promote success and facilitate career development in a cooperative environment.
Overview
10
10
years of professional experience
2020
2020
years of post-secondary education
Work history
Breakfast Supervisor
Shangri-La Hotel Sydney
NSW, Auatrila
09.2024 - 04.2026
- Supervised breakfast operations ensuring timely service and high quality standards.
- Trained new team members on food safety protocols and customer service techniques.
- Monitored inventory levels to prevent shortages and ensured stock rotation.
- Carried out day-to-day duties accurately and efficiently.
Café all-rounder
Tiffany’s Café, Donnybrook
Donnybrook
06.2024 - 08.2024
- Assisted in maintaining cleanliness and organisation of café environment throughout shifts.
- Handled cash register operations, processed payments, and managed daily financial transactions.
- Supported training of new staff members on café operations and customer service techniques.
Waitress/ Supervisior
North Point Café, Melbourne
Melbourne
12.2023 - 02.2024
- Supervised team of waitstaff, ensuring high standards of customer service were maintained.
- Trained new employees on menu offerings, service techniques, and health regulations.
- Coordinated with kitchen staff to ensure timely and accurate order delivery.
Manager
Moody Rooster Café, Wicklow, Ireland
Wicklow, Ireland
05.2016 - 08.2023
- Supervised server staff
- Handled cash and balanced each day’s takings
- Customer service
- Managed inventory and supply ordering maintaining optimal stock levels and minimising waste.
- Oversaw compliance with health and safety regulations ensuring a safe workplace for all.
- Delegated tasks efficiently to maximise productivity.
Education
QQI Level 5 -
Blessington Further Education And Training Centre
Skills
- Excellent interpersonal skills
- Attention to detail
- Multitasking
- Excellent customer service skills
- Resourcefulness
- Leadership
- Communication skills
References
AVAILABLE ON REQUEST
Timeline
Breakfast Supervisor
Shangri-La Hotel Sydney
09.2024 - 04.2026
Café all-rounder
Tiffany’s Café, Donnybrook
06.2024 - 08.2024
Waitress/ Supervisior
North Point Café, Melbourne
12.2023 - 02.2024
Manager
Moody Rooster Café, Wicklow, Ireland
05.2016 - 08.2023
QQI Level 5 -
Blessington Further Education And Training Centre
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