CASSIE TAYLOR
BELFAST
Summary
Detail-oriented Accounting graduate from Queen’s University Belfast with practical experience in banking, accountancy and customer service. Recently employed as a Trainee Accountant at DNT, developing strong financial analysis, bookkeeping and client service skills. Previously worked at AIB, gaining experience in customer transactions, banking products and regulatory procedures. A reliable and approachable professional with excellent communication skills ready to contribute a combination of academic knowledge and practical financial experience in my new role.
Overview
1
1
Certification
5
5
years of professional experience
Work history
Trainee accountant
DNT Chartered Accountants
Belfast
2024.01 - 2026.07
- Assisted in preparation of accounts for sole traders, partnerships and limited companies.
- Prepared VAT returns and maintained accurate financial records.
- Completed bank reconciliations and investigated discrepancies.
- Supported bookkeeping activities using Quickbooks software to maintain accurate and up-to-date records.
- Communicated professionally with clients and colleagues while handling confidential financial information.
- Supported senior accountants with year-end accounts and other financial reporting tasks
Customer advisor
AIB
Belfast
2021.10 - 2022.08
- Delivered excellent customer service to personal banking customers.
- Promoted relevant banking products and services.
- Ensured compliance with banking procedures and regulatory requirements.
- Supported customer service by addressing account queries.
- Liaised between customers and banking departments for smooth transactions.
- Worked under pressure during peak hours without compromising service quality.
Server
Greens Pizza
Belfast
2022.12 - 2024.01
- Delivered high-quality customer service in a fast-paced environment.
- Managed cash and card payments accurately.
- Achieved prompt resolution of complaints with diplomatic dispute management.
- Retained food and drink menu knowledge to offer helpful customer guidance.
Sales assistant
The Perfume Shop
Lisburn
2021.07 - 2022.05
- Achieved sales targets and hit KPI’s through product recommendations.
- Maintained merchandising displays and stock levels.
- Built product knowledge to support customer purchasing decisions.
Education
Bachelor of Science - Accounting
Queen’s University Belfast
Belfast, Northern Ireland 09/2022 - 05/2026
A-Levels -
Rathmore Grammar School
Belfast 09/2014 - 05/2021
Skills
- Customer service
- Banking Operations
- Financial Administration
- Bookkeeping
- VAT Returns
- Bank Reconciliations
- Microsoft Excel
- Communication
- Teamwork
Certification
- Full clean UK Driving Licence
References
References available upon request.
Timeline
Trainee accountant
DNT Chartered Accountants
2024.01 - 2026.07
Server
Greens Pizza
2022.12 - 2024.01
Customer advisor
AIB
2021.10 - 2022.08
Sales assistant
The Perfume Shop
2021.07 - 2022.05
A-Levels -
Rathmore Grammar School
09/2014 - 05/2021
Bachelor of Science - Accounting
Queen’s University Belfast
09/2022 - 05/2026