Casey Zhang
Dublin ,Ireland
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced
Responsible and friendly makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident. Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver.
Overview
21
21
years of professional experience
Work History
Retail Assistant
Shenyang the mixc
Shenyang , China
04.2014 - 02.2022
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
Restaurant Manager
Tastyland Asian food
Dublin
06.2005 - 09.2012
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Gained strong leadership skills by managing projects from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
Accommodation Assistant
Green Isle hotel Clondalkin D22
Dublin
04.2001 - 03.2004
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
- Self-motivated, with a strong sense of personal responsibility.
- Take the cleaning work of each room seriously and responsibly, quickly complete daily tasks, and ensure that guests have a clean and comfortable living environment
Education
Master of Arts - Opera Singer
Liaoning Opera House China
Shenyang 06.1996
Skills
- Complaint Handling
- Product Merchandising
- Inventory Tracking
- Order Processing
- Patiently explain the details of each product
- POS System Operation
- Payment Processing
- Gift Wrapping
- Friendly and Helpful
- Team Leadership
- Product Runs
- Customer Needs Assessment
Languages
Chinese (Mandarin)
Beginner
A1
English
Proficient
C2
Timeline
Retail Assistant
Shenyang the mixc
04.2014 - 02.2022
Restaurant Manager
Tastyland Asian food
06.2005 - 09.2012
Accommodation Assistant
Green Isle hotel Clondalkin D22
04.2001 - 03.2004
Master of Arts - Opera Singer
Liaoning Opera House China
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