Caroline McGrath
Dungarvan,Waterford
Summary
Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
14
14
years of professional experience
Work History
Deli Assistant
Dungarvan Daybreak
Dungarvan, Waterford
09.2017 - Current
- Recommended new ranges of meats and cheeses based on customer preferences.
- Controlled stock and minimised expiration losses.
- Sliced meats using deli equipment according to customer requests.
- Measured, weighed and labelled products quickly to minimise service delays.
- Helped to open and close deli counter in line with store policies.
- Unpacked and stored fresh deliveries within designated timeframes to avoid product spoilage.
- Presented deli stock creatively in display units and on counters.
- Adhered to food handling and sanitation procedures.
- Prevented cross-contamination by wearing PPE and thoroughly washing hands, equipment and surfaces.
Deli Assistant
John Foley's Service Station
Dungarvan, Waterford
06.2015 - 09.2017
- Recommended new ranges of meats and cheeses based on customer preferences.
- Controlled stock and minimised expiration losses.
- Measured, weighed and labelled products quickly to minimise service delays.
- Helped to open and close deli counter in line with store policies.
- Unpacked and stored fresh deliveries within designated timeframes to avoid product spoilage.
- Presented deli stock creatively in display units and on counters.
- Adhered to food handling and sanitation procedures.
- Prevented cross-contamination by wearing PPE and thoroughly washing hands, equipment and surfaces.
Restaurant Supervisor
Crown Moran Hotel
Cricklewood, London
09.2009 - 05.2013
- Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
- Ensured exceptional health and safety standards by closely monitoring restaurant operations.
- Boosted sales through targeted product training and upselling strategy.
- Coordinated activities of dining room personnel to provide prompt, courteous service to patrons.
- Gained experience in all restaurant activities, including waiting, bar and front of house.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
Education
Junior Certificate -
Ard Scoil na NDeise
Dungarvan, Waterford 09.2002 - 09.2007
Skills
- Stock rotation
- Food preparation
- Food hygiene knowledge
- Product selection advice
- Customer service
- Outgoing and enthusiastic
Languages
English
Fluent
Accomplishments
completed first aid course
completed haccap courses
completed manual handling course
Timeline
Deli Assistant
Dungarvan Daybreak
09.2017 - Current
Deli Assistant
John Foley's Service Station
06.2015 - 09.2017
Restaurant Supervisor
Crown Moran Hotel
09.2009 - 05.2013
Junior Certificate -
Ard Scoil na NDeise
09.2002 - 09.2007
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