Caroline Grehan
Summary
Results-oriented leader with rich career history in the hair styling industry Proven ability to direct explosive sales growth, successful new product launches and innovative client acquisition strategies. Experienced in overseeing small teams to secure impressive customer-focused metrics. Dedicated student with excellent academic record seeking new career in sales and marketing. Ready to support and learn from marketing team, using education and personal skills to take on creative challenges. Offers excellent communication skills to contribute to and assist team. Accomplished Customer Service Representative of 20 years, consistently maintaining customer satisfaction and contributing to company success. Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work history
Digital marketing manger
Donna Reilly People and Wellness
Dublin, Leinster
10.2022 - 03.2023
- Analysed customer data and campaign performance to drive improvements.
- Explored new marketing and branding partnerships with high-profile clients, enhancing company reach.
- Leveraged industry trends to identify growth opportunities.
- Monitored campaign performance, adapting strategy as needed to ensure business goals were consistently met.
Senior Stylist and Salon manger
Decisions hair salon
Clontarf, Leinster
06.2003 - 03.2020
- Conducted evaluations to measure staff progress and performance.
- Registered and updated client information on database to maintain complete records.
- Developed short-term and long-term goals for staff to maximise potential.
- Tracked purchases and shelf stock to maintain consistent inventory.
- Facilitated payroll tasks to provide salaries to staff.
- Recruited, trained and supervised employees to perform best practices in salon management.
- Monitored expenses and revenue to manage budget needs.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Education
QQI Level 5 - Business and Digital Marketing
Grange Community College
Donaghmede, Leinster 09.2022 - 05.2023
Leaving Certificate -
Grange Community Collage
Donaghmede, LeinsterSkills
- Market research expertise
- Social media marketing
- Team building
- Customer-focused
- Problem-solving
Timeline
Digital marketing manger
Donna Reilly People and Wellness
10.2022 - 03.2023
QQI Level 5 - Business and Digital Marketing
Grange Community College
09.2022 - 05.2023
Senior Stylist and Salon manger
Decisions hair salon
06.2003 - 03.2020
Leaving Certificate -
Grange Community Collage