Caroline Donohoe

• Lead Payroll operations across EMEA, and APAC, delivering accurate, compliant, and on-time payroll for 3,000+ employees while scaling processes to support rapid growth.
• Execute the global payroll operating model, and roadmap for international payroll, aligning with business expansion, new entity launches, and evolving compliance requirements.
• Own vendor strategy and performance: manage global payroll providers (ADP), establish SLAs/KPIs, conduct QBRs, and transition partners when scale or scope outgrows existing solutions.
• Build strong cross-functional partnerships with Compensation, Benefits, Stock Administration, Finance, IT, Tax, Legal, and external advisors to ensure end-to-end, compliant payroll operations.
• Oversee stock-based compensation processing (options, RSUs, ESPP), integrating with Stock Administration to ensure correct taxation, reporting, and employee communications across jurisdictions.
• Design, implement, and maintain global payroll policies, standard operating procedures, and internal controls; streamline preparation, documentation, approvals, and disbursements.
• Drive automation and continuous improvement—implement new tools, integrations, and workflows that reduce cycle time, minimize defects, and increase transparency and auditability.
• Lead payroll audit programs; monitor control effectiveness and SOX compliance; execute remediation plans and recommend enhancements to meet country-specific legal requirements.
• Partner with in-house tax and external consultants to interpret new legislation, update configurations and processes, and ensure proactive compliance across all operating countries.
• Deliver operational and financial reporting to Snr leadership—payroll KPIs, variance analyses, cash forecasts, statutory trends—and translate insights into action.
• Support internal and external audits (financial, SOX, statutory), ensuring complete, accurate, and timely evidence, reconciliations, and responses.

Payroll Systems, Compliance & Process Improvement

• Led payroll transition and integration activities for multiple global mergers, acquisitions, and divestitures, ensuring seamless payroll continuity, compliance, and employee experience across EMEA, APJ, LATAM, and North America.
• Managed payroll workstreams for 2021 Avira acquisition, leading setup of new legal entities and payroll operations in Germany, Romania, Belgium, and Denmark in partnership with HR, Finance, Legal, Treasury, and external payroll providers.
• Supported 2019 Broadcom acquisition of Symantec Enterprise Security, coordinating successful transition of payroll operations, employee data, and benefits with minimal business disruption.
• Led payroll implementation projects including payroll setup, data mapping, parallel testing, go-live support, and legal entity migrations for Germany, Romania, Greece, Israel, Belgium, and Denmark.
• Played a key role in 2015 company separations, four acquisitions (2016–2017), and one divestiture, managing payroll setup, benefit integration, and cross-functional coordination during organisational change.
• Oversaw transition of APJ and LATAM payrolls from US and Singapore payroll teams, driving knowledge transfer, process standardisation, and operational continuity.
• Managed third-party payroll vendors across multiple countries, including Saudi Arabia, UAE (Dubai), Israel, Czech Republic, Germany, Romania, and Greece, ensuring compliant payroll processing, statutory filings, and year-end activities.
• Reviewed payroll output for accuracy prior to executive approval, providing quality assurance before sign-off by Senior Payroll Management and Finance leadership.
• Prepared month-end payroll accounting, journals, and internal reporting to support Oracle financial close processes, while partnering with Finance teams on payroll cost reporting and balance sheet reconciliations.
• Supported HR Shared Services transformation initiatives by providing payroll knowledge transfer and process training to offshore teams in India.
• Coordinated banking implementations and payment file testing, working with banking partners and payroll providers to establish secure payroll payment processes, including EBICS and bank upload file validation.
• Managed end-to-end payroll operations across multiple international jurisdictions, ensuring compliance with local tax, statutory, and labour legislation.
• Performed Workday payroll regression testing and report validation following system upgrades, ensuring payroll integration accuracy and business continuity.
• Managed annual ADP payroll calendars, coordinating payroll schedules, statutory deadlines, and processing timelines across multiple countries.
• Automated monthly payroll reporting through Workday reporting and advanced Excel macros, improving operational efficiency and reducing manual processing.
• Partnered with HR, Finance, Tax, Treasury, Stock Administration, and external payroll providers to resolve complex payroll issues and deliver continuous process improvements.
• Established strong governance and controls through payroll audits, reconciliations, approval processes, and vendor performance management to ensure accurate and compliant payroll delivery.