Carol Wren
Caherline Co.Limerick,Limerick
Summary
Offering strong organizational skills and keen ability to manage time efficiently. Knowledgeable about office procedures, customer service, and basic IT skills. Ready to use and develop communication, problem-solving, and teamwork skills.
Adaptable and organised administrative professional with background in office management, event coordination and diary scheduling. Knowledgeable and hardworking communicator with up-to-date knowledge of relevant safety and data security regulations. Works hard to keep office running smoothly.
Overview
26
26
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Childminder
In own home
limerick , ireland
2016.01 - Current
- Managed emergencies efficiently, ensuring the safety of all parties involved.
- Prepared nutritious meals to encourage healthy eating habits.
- Improved children's social skills through group play and interaction.
- Developed creative activities for enhanced mental stimulation.
- Maintained an open line of communication with parents for better child care coordination.
- Ensured child safety by supervising activities and providing a clean environment.
- Assisted with homework to enhance academic performance.
- Provided physical care for infants, ensuring their comfort and wellbeing.
- Communicated effectively with parents regarding the child's day-to-day activities and behaviours.
- Coordinated play dates, fostering socialisation skills amongst peers.
- Provided emotional support during periods of distress or discomfort.
- Planned and guided age-appropriate tasks, including reading, crafts, baking and games.
Administration officer
M&C Properties
Limerick City, Ireland
2011.02 - 2015.05
- Fielded telephone calls professionally, ensuring customer satisfaction.
- Implemented new administrative procedures resulting in significant time savings.
- Handled staff payroll accurately ensuring timely disbursement of salaries.
- Procured essential office supplies, contributing to the smooth running of daily tasks.
- Managed complex filing systems, resulting in easy access to crucial documents.
- Expedited office efficiency by managing incoming and outgoing correspondence.
- Adhered strictly to health and safety regulations within the workplace environment.
- Liaised effectively with clients and stakeholders, establishing strong business relationships.
- Handled confidential documents discreetly ensuring security at all times.
- Ensured accuracy of data with meticulous record keeping.
Dispatch Operator
Virgin Media
Limerick , Ireland
2000.02 - 2011.01
- Tracked and updated delivery statuses, ensuring customer satisfaction.
- Managed emergency situations effectively to minimise disruption in services.
- Resolved issues swiftly, maintaining a high standard of service delivery.
- Streamlined communication for quicker response times.
- Handled high volumes of inbound calls calmly under pressure.
- Attended regular training sessions to maintain up-to-date knowledge on regulations.
- Prioritized tasks to ensure timely deliveries.
Education
QQI LEVEL 6 - Special needs assistant
LCETB
Cappamore 2024.09 - 2024.12
QQI LEVEL 6 - Healthcare
LCETB
Cappamore 2023.09 - 2024.05
Leaving Certificate -
Salesians Secondary School
Limerick City 1992.09 - 1998.06
Skills
- Document control systems
- Office equipment operation
- Creating age-appropriate activities
- Family home tasks
- Behaviour modification techniques
Affiliations
- Running,gymnasium,Arts and Crafts
Certification
Full Clean Driving License
Certified in Manual and Patient Handling
First Aid
Timeline
QQI LEVEL 6 - Special needs assistant
LCETB
2024.09 - 2024.12
QQI LEVEL 6 - Healthcare
LCETB
2023.09 - 2024.05
Childminder
In own home
2016.01 - Current
Administration officer
M&C Properties
2011.02 - 2015.05
Dispatch Operator
Virgin Media
2000.02 - 2011.01
Leaving Certificate -
Salesians Secondary School
1992.09 - 1998.06