Carol Cullen
Summary
I am a keen, conscientious, hard-working person who can demonstrate strengths in customer interaction and service. I can adapt to diverse client needs through effective communication and problem-solving. I am committed to providing a positive environment and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Cleaning Operative
Irish Multiplex Cinema
11.2022 - Current
- Proactively carried out deep cleaning duties without assistance or supervision.
- Deep cleaned floors by shampooing, hoovering, mopping and sweeping surfaces.
- Cleaned floors using tools such as hoovers, dusters, disinfectants or stain removers.
- Cleared rubbish from underneath seats in allocated screens, maintaining established cleaning standards.
- Polished glass and mirrors in various locations, enhancing clarity and shine.
- Sorted and discarded waste into correct disposal systems, ensuring compliance with company policy.
- Reported any damages or maintenance issues to the facilities manager for prompt resolution, ensuring operational continuity.
- Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
Education
NVQ Level 6 - Advanced Social Studies including Advocacy
SCFC, Sallynoggin College of Futher Education
Sallynoggin, L01-2024
NVQ Level 5 - Social Studies including Criminology and Addiction Studies
SCFC, Sallynoggin College of Future Education
Sallynoggin, Co. Dublin2023
A-Levels - Leaving Certificate
Sion Hill
Blackrock, L01-1998
Skills
- Attention to detail
- Time management
- Organisational skills
- Client interaction
- Policy implementation
- Computer literacy
- Communication skills
- Cultural awareness
- Respect for diversity
- Patience and tolerance
- Positive mindset
- Adaptive problem solving
Timeline
Cleaning Operative
Irish Multiplex Cinema
11.2022 - Current
NVQ Level 6 - Advanced Social Studies including Advocacy
SCFC, Sallynoggin College of Futher Education
NVQ Level 5 - Social Studies including Criminology and Addiction Studies
SCFC, Sallynoggin College of Future Education
A-Levels - Leaving Certificate
Sion Hill