Carmel Spellman

• Coordinated training programmes for new staff to improve overall team performance.
• Recruited and mentored high-performing sales team members to enhance productivity.
• Monitored weekly sales activities, ensuring compliance with organisational standards.
• Liaised with marketing team to align promotional efforts with sales objectives.
• Identified training gaps and implemented coaching opportunities for staff development.
• Maximised brand visibility through effective store merchandising and optimal stock management.
• Fostered teamwork among staff, boosting morale and collective output.
• Managed team of 7 staff, employing motivational strategies to exceed sales targets.

• Created business plan
• Developed sales strategy to expand market reach.
• Managed daily operations for smooth functioning of the business.
• Coordinated logistics and inventory management to maintain stock levels.
• Launched new products to meet market demands.
• Monitored industry trends, adapted business strategies accordingly.
• Liaised with vendors to achieve favourable product pricing and timely stock replenishment.
• Promoted company products and services on social media to increase brand awareness.

• Monitored sales performances daily, identified slow-moving products and took corrective actions promptly.
• Improved store appearance for enhanced shopper experience through regular cleaning and organising of displays.
• Developed strong relationships with suppliers for prompt delivery of orders.
• Maintained health and safety standards within the store to ensure compliance with company policies and legal requirements.
• Resolved customer complaints efficiently, ensured customer satisfaction.
• Approved customer refunds and exchanges upon close item inspection.
• Displayed goods and prices clearly to maximise customer interest.

Product Builder in Design Services

Lead Trainer

Trainer

Product Builder