Carlos Okpe
Summary
I am a current Masters in Aeronautical Engineering student with a diverse background in the aviation and manufacturing sectors. The hands-on experience gained from my previous positions has not only honed my ability to interact with individuals from all walks of life but has also solidified my determination to provide unparalleled service.
Overview
3
3
years of professional experience
Work History
CUSTOMER SERVICE REPRESNTATIVE
Lufthansa Technik Shannon
Limerick
06.2024 - 09.2024
- Prepare and create accurate cost estimates for customers based on provided data and company guidelines.
- Manage and perform data uploads for Customer approvals into our systems, ensuring accuracy and timeliness.
- Validate and verify invoices to ensure they are accurate and compliant with company policies.
- Provide administrative support to the customer service team, assisting with inquiries and resolving issues promptly.
- Maintain and organize customer service records and documentation.
INTERN, TECHNICAL SERVICES
Orix Aviation
Dublin 4
04.2022 - 01.2023
- Support the marketing and technical teams with the preparation and audit of aircraft technical specifications, ensuring a high standard of output
- Support the technical team to keep all aircraft data on the contract management system (Leasepoint) up-to-date and accurate
- Assist the technical team in the review and management of aircraft maintenance events in accordance with the relevant lease agreement
- Provide support in technical activities as assigned, including the performance of technical due diligence at acquisition and both before and during aircraft redelivery preparation and planning.
RAMP SUPPORT AGENT
Swissport
Dublin
06.2021 - 09.2022
- Responsible for loading and unloading baggage and cargo from aircraft
- Marshalling aircraft
- Ensuring the safe and efficient movement of aircraft on the ramp
- Operating ground service equipment such as tugs, belt loaders, and forklifts
- Complying with safety and security procedures.
Education
Master of Engineering in Aeronautical Engineering -
University of Limerick
08-2025
Exchange Programme | Aerospace Engineering -
Georgia Institute of Technology
Leaving Certificate -
Marist College Athlone
Bachelor of Art in Music -
Witwatersrand School of Music
Skills
- Precision in data management and review, ensuring accuracy and consistency
- Expertise in data analysis and complex formulas in MS Excel
- Effective team collaboration, contributing to group objectives and fostering cooperation
- Strong verbal and written communication skills, conveying information clearly and concisely
- Proficient in CAD software (SolidWorks, AutoCAD) for designing and modeling aircraft components
- Skilled in MATLAB for simulations
Affiliations
- Reading
- Playing Chess
- Travelling
- Singing
- Debating
- Football
Accomplishments
- Awarded University of Limerick’s Sanctuary Scholarship for international students.
- Achieved first-class honors consecutively throughout my academic journey, which were attached with letters of appreciation from the President of the University of Limerick for maintaining an outstanding academic performance.
- Selected as one of the top 3 students from the Aeronautical Engineering to travel on exchange to study at the prestigious Georgia Institute of Technology in Atlanta.
- Winner of the Huawei 2022 Global Tech4Good Competition.
Timeline
CUSTOMER SERVICE REPRESNTATIVE
Lufthansa Technik Shannon
06.2024 - 09.2024
INTERN, TECHNICAL SERVICES
Orix Aviation
04.2022 - 01.2023
RAMP SUPPORT AGENT
Swissport
06.2021 - 09.2022
Master of Engineering in Aeronautical Engineering -
University of Limerick
Exchange Programme | Aerospace Engineering -
Georgia Institute of Technology
Leaving Certificate -
Marist College Athlone
Bachelor of Art in Music -
Witwatersrand School of Music
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