Carla Foley
Dublin
Summary
Dynamic professional with a strong background at Frontline Actors Agency, excelling in contract negotiations and relationship building. Proven ability to enhance client satisfaction and streamline operations, while maintaining meticulous records. Adept at engaging audiences and fostering collaboration, leveraging attention to detail and effective communication skills to achieve success in diverse environments.
Experienced with client relations, negotiation, and conflict resolution. Utilizes strategic thinking to navigate complex agreements and secure beneficial outcomes. Track record of maintaining strong working relationships and adapting to dynamic environments.
Overview
11
11
years of professional experience
Work History
Agent
Frontline Actors Agency
09.2022 - Current
- Maintain accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Streamline internal processes for improved efficiency and productivity within the agency.
- Negotiate favorable terms in client contracts, safeguarding company interests.
- Contact casting directors, directors and clients via phone and email in a highly professional and confident manner.
Actor
Multiple
06.2020 - Current
- Confident speaking publicly.
- Exhibited strong professionalism by maintaining punctuality, preparedness, and open communication throughout all stages of the production process.
- Developed strong memorization skills for quick mastery of scripts, enabling efficient preparation for auditions and performances.
- Expanded professional network by attending workshops, conferences, and industry events, leading to increased opportunities for collaboration.
Children’s Entertainer
Silly Billy Parties
05.2018 - 09.2022
- Received coaching to refine skills and abilities.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Engaged with audiences to create memorable experiences at live performances.
- Engaged customers via phone the day before parties to ensure all details were correct.
Sales Assistant
Carphone Warehouse
06.2015 - 05.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions and contracts accurately while maintaining a high level of customer service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Waitress
Bill’s Restaurant
02.2014 - 12.2014
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
Bachelor of Music - Performance And Composition
National University of Ireland Maynooth
MaynoothDiploma - Musical Threatre
Associated Studios
LondonSkills
- Relationship building
- Documenting information
- Recordkeeping proficiency
- Polite communication skills
- Contract negotiations
- Skilled in Software Applications
Timeline
Agent
Frontline Actors Agency
09.2022 - Current
Actor
Multiple
06.2020 - Current
Children’s Entertainer
Silly Billy Parties
05.2018 - 09.2022
Sales Assistant
Carphone Warehouse
06.2015 - 05.2018
Waitress
Bill’s Restaurant
02.2014 - 12.2014
Bachelor of Music - Performance And Composition
National University of Ireland Maynooth
Diploma - Musical Threatre
Associated Studios
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