Caoimhe O Shea
Limerick
Summary
A highly adaptable and self-motivated professional with a strong foundation in customer service, teamwork, and multitasking. Adept at thriving in fast-paced environments while maintaining a high standard of efficiency, accuracy, and professionalism. Possesses exceptional communication skills, a keen eye for detail, and the ability to stay organised and composed under pressure. Experienced in health and safety protocols, with experience ensuring compliance with workplace regulations, risk assessment, and maintaining a safe environment for both customers and colleagues. Demonstrates a proactive approach to identifying and addressing potential hazards, fostering a culture of safety, and implementing best practices to minimise risks. Known for a strong work ethic, reliability, and the ability to quickly learn and apply new skills. Committed to operational excellence, problem-solving, and delivering exceptional service while prioritising health, safety, and well-being in the workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Market Research & Product Development Specialist
Wayne Slattery
Limerick
10.2024 - Current
- Designed and implemented comprehensive research strategies to drive successful project execution.
- Conducted in-depth competitor analysis to identify key market trends and opportunities.
- Played a pivotal role in new product development, expanding the company’s product portfolio.
- I traveled to the UK to explore industry innovations, engage with suppliers, and assess product feasibility.
- Conducted hands-on experiments and prototype testing to support product development initiatives.
- Identified market gaps through extensive research, leading to strategic product innovation.
- Analyze consumer preferences and emerging trends to guide product development decisions.
- Developed prototypes from schematics, ensuring alignment with market needs and company objectives.
- Participated in decision-making meetings and recorded detailed minutes.
Waitress
Manns Ballintemple Inn
Limerick
06.2021 - 11.2025
- Delivered exceptional table service, ensuring a positive dining experience and customer satisfaction.
- Took orders accurately, served food and beverages promptly, and provided knowledgeable menu recommendations.
- Answered customer inquiries and shared detailed information about menu items, specials, and dietary options.
- Assisted in setting up and executing special events, tailoring service to meet customer needs.
- Maintained a clean, organized, and welcoming dining area to enhance the overall guest experience.
- Supported team efficiency by training and mentoring new waitstaff members.
New Product Development Technician
Portumna Pastry
Galway
01.2024 - 08.2024
- Collaborated with customers to understand project briefs and product requirements.
- Assisted in recipe development by preparing and refining formulations to meet customer specifications and industry regulations.
- Conducted continuous testing and modifications to ensure optimal product quality, taste, and compliance.
- Maintained strict adherence to company policies and industry standards, fostering a compliant and efficient work environment.
- Ensured a clean and organized workspace through regular maintenance and adherence to hygiene protocols.
- Optimized workflow through effective time management, meeting deadlines, and production goals.
- I worked closely with team members to enhance productivity, streamline processes, and achieve successful project outcomes.
Deli Assistant
Centra
Limerick
05.2022 - 04.2023
- I opened and prepared the deli each morning, ensuring all food items were freshly made and ready for the day.
- Managed food preparation, including hot and cold items, while adhering to strict food safety and hygiene standards.
- Provided excellent customer service by taking orders, accommodating special requests, and ensuring customer satisfaction.
- Maintained stock levels, monitored freshness, and implemented proper food storage and rotation practices.
- Adhered to health and safety regulations, including food safety protocols, and manual handling procedures.
- I worked efficiently in a fast-paced environment, balancing food preparation, customer service, and cleanliness.
- Utilized training in food safety, manual handling, and other qualifications to ensure a safe and compliant workspace.
Education
Awaiting Results - AU989: Bachelors of Applied Science.
St. Angelas College ATU
Sligo Skills
Adaptability: Quickly adjusts to new challenges, environments, and tasks, while maintaining efficiency and effectiveness
Teamwork: Works collaboratively with colleagues to achieve common goals, and maintain a productive work environment
Multitasking: Manages multiple responsibilities simultaneously while maintaining attention to detail and quality standards
Communication: Demonstrates clear, professional, and effective communication with customers and team members
Organization: Keep tasks, schedules, and responsibilities well-structured to ensure smooth daily operations
Health and Safety Compliance: Ensures adherence to workplace health and safety regulations, creating a secure environment
Risk assessment: Identifies potential hazards and takes proactive measures to minimize risks in the workplace
Problem-solving: Quickly assesses situations and finds effective solutions to operational challenges
Work Ethic and Reliability: Shows dedication, consistency, and responsibility in all professional duties
Certification
Driver License Number: 551728413
Food Safety Level 1
Food Safety Level 2
Health & Safety
GDPR in customer facing environment
Manual Handling
Responsible service of alcohol
Bullying, Harassment and Sexual Harassment in the workplace
First Aid
Timeline
Market Research & Product Development Specialist
Wayne Slattery
10.2024 - Current
New Product Development Technician
Portumna Pastry
01.2024 - 08.2024
Deli Assistant
Centra
05.2022 - 04.2023
Waitress
Manns Ballintemple Inn
06.2021 - 11.2025
Awaiting Results - AU989: Bachelors of Applied Science.
St. Angelas College ATU
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