Caoimhe McGovern
Maynooth, Co.Kildare
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs. Hardworking and reliable employee who will always complete every task to the best of my ability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Assistant
The Maynooth Bookshop
Maynooth, Co.Kildare
04.2017 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls and emails to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted customers with returns, exchanges and refunds.
- Managed daily cash operations and maintained accurate records of all transactions.
English Teacher
Inlingua Language School
Sliema
01.2022 - 09.2022
- Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
- Adapted teaching methods based on each student's unique needs and abilities.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Provided individualized instruction for struggling students.
- Planned and updated curricula and lesson plans to continuously improve subject coverage.
Supervisor
The Crafty Cat Bar & Restaurant
Sliema
08.2021 - 01.2022
- Directed and supervised team of many employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Bachelor of Arts - Law And Criminology
Maynooth University
Maynooth, Co.Kildare 09-2024
QQI Level 5 - Pre-University Law
Dunboyne College of Further Education
Dunboyne, Co.Meath 05-2020
Skills
- Complex Problem-Solving
- Sales Expertise
- Goal-Oriented
- Cash Handling
- Team Supervision
- Excellent Written and Verbal Communication
Certification
- Full, clean drivers license
Affiliations
- Horse riding
- Football & Camogie
Accomplishments
- Danced in a show in Disney Land Paris
- Won many finals with football and camogie teams, including a Leinster Final with an underage Kildare Camogie team
References
References available upon request.
Timeline
English Teacher
Inlingua Language School
01.2022 - 09.2022
Supervisor
The Crafty Cat Bar & Restaurant
08.2021 - 01.2022
Sales Assistant
The Maynooth Bookshop
04.2017 - Current
Bachelor of Arts - Law And Criminology
Maynooth University
QQI Level 5 - Pre-University Law
Dunboyne College of Further Education
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