Caoimhe Carey
Summary
Customer-focused hospitality professional with experience in guest relations, housekeeping coordination, and complaint handling, delivering clean rooms, smooth service, and positive guest experiences through strong time management and attention to detail.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Accommodation Assistant
The Ashe Hotel
Kerry, Ireland
05.2026 - 09.2026
- Coordinated housekeeping requests to maintain room readiness and cleanliness.
- Assisted with room assignments for arriving guests and special requests.
- Resolved customer complaints in an efficient and professional manner.
- Ensured rooms were properly stocked with amenities such as towels, linens, toiletries.
- Assisted guests by providing directions or recommendations for local attractions or restaurants.
- Reported maintenance issues to protect guest comfort and room standards.
- Inspected public areas on a daily basis to ensure cleanliness standards were met.
- Restocked supplies in lobby and common areas to ensure cleanliness.
- Prepared basic food service by setting up continental breakfast or coffee and tea supply.
Waitress
The Listowel Arms Hotel
Kerry, Ireland
09.2023 - 12.2023
- Recorded accurate food and beverage orders for Listowel Arms Hotel guests, ensuring timely service and satisfaction.
- Served hotel dining room guests with prompt, courteous table service.
- Transported meals and drinks from kitchen to tables with care.
- Prepared tables with clean cutlery, glassware, and place settings to enhance the guest dining experience.
- Followed safe food handling practices during service and maintained cleanliness to safeguard customers from foodborne illness.
Education
Bachelor of Arts - Business in Beauty & Spa Management
Technological University of The Shannon
Limerick, Ireland05-2029
Skills
- Housekeeping
- Room inspection
- Customer service
- Guest relations
- Complaint handling
- Hospitality best practices
- Time management
- Appointment scheduling
- Inventory management
- Budget management
- Effective planning
- Sales techniques
- Spa operations
- Listening skills
- Hospitality service expertise
Certification
- ITEC Level 2 Beauty Therapy - TUS 2026
Timeline
Accommodation Assistant
The Ashe Hotel
05.2026 - 09.2026
Waitress
The Listowel Arms Hotel
09.2023 - 12.2023
Bachelor of Arts - Business in Beauty & Spa Management
Technological University of The Shannon