Can Karakuzu
Dublin,Ireland
Summary
I am passionate, committed, reliable and flexible individual who is open to innovation and diversification. I am hard working professional with seven years of experience. I am dependable and possesses exceptional interpersonal, and communication skills. Ability to work on own initiative and as a team player with attention to detail and within agreed deadlines. Skilled in problem-solving, conflict resolution and creating positive customer experience. Passionate about travel and embracing new challenges. Fluent in English and Turkish language, and I am eager to continue learning and developing new skills.
Overview
8
8
years of professional experience
4044
4044
years of post-secondary education
1
1
Certification
Work History
Front Desk Receptionist
The Forbairt Orga Teoranta LTD
Dublin, Ireland
02.2023 - 04.2025
- I assist homeless persons by addressing their needs and provide empathetic support to those facing challenges such as substance misuse and addiction.
- Assisted with housing applications, securing suitable accommodation.
- Collaborate with staff members to maintain a clean, efficient and safe environment.
- Resolve client complaints and issues with empathy and professionalism.
- Demonstrated exceptional crisis management skills during emergency and in high-pressure situation to ensure the safety, wellbeing, and client satisfaction.
Retail Officer
Musgrave Retail
Dublin, Ireland
11.2021 - 02.2023
- Prioritised and planned tasks to ensure orders were prepared and dispatched on time.
- Collaborated with team members to meet daily share goals and maintain smooth work flow operations.
- Ensured accuracy in inventory checks and order preparation to minimise errors.
- Contributed to customer satisfaction by ensuring shipments were accurate and timely.
- Followed safety protocols for machine operations and maintained equipment properly.
Passenger Service Agent
Air Clinic Healthcare
Istanbul, Turkey
06.2019 - 11.2019
- Providing assistance to passengers by checking them in, managing their reservations to ensure a positive and stress-free experience for every travelers.
- Handled in-flight medical emergencies ensuring the safety and well-being of all passengers.
- Ensured the safety, wellbeing and security of passengers by adhering to safety protocols and procedures.
- Proactive communication and valuable information of in-flight service procedures resulted in decrease customer complaints.
Waiter
Big Mamma's
Istanbul, Turkey
03.2017 - 02.2019
- Worked well under pressure during busy periods without compromising on service quality.
- Understood the importance of allergen awareness and consistently communicated this information when taking orders.
- Maintained clean and organised work area, contributing to efficient service delivery.
- Collaborated with kitchen staff to ensure timely food preparation.
Education
Associate Degree Diploma - Civil Aviation Cabin Crew
Esenyurt University Vocational School
IstanbulEnglish Course -
Dorset College / Ibat College
DublinSkills
- Interpersonal Skills
- Customer service
- Problem-solving
- Hospitality
- Team player
- Physical fitness and Agility
Certification
- AS9100 Series Aviation Quality Management Systems Training Certification
- Emergency First Aid and Fire Safety Awareness
- Safeguarding adults at risk of abuse; and Intercultural Awareness Program
Timeline
Front Desk Receptionist
The Forbairt Orga Teoranta LTD
02.2023 - 04.2025
Retail Officer
Musgrave Retail
11.2021 - 02.2023
Passenger Service Agent
Air Clinic Healthcare
06.2019 - 11.2019
Waiter
Big Mamma's
03.2017 - 02.2019
Associate Degree Diploma - Civil Aviation Cabin Crew
Esenyurt University Vocational School
English Course -
Dorset College / Ibat College
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