Calvin Condren

Executive Officer - Tribunals

• As an Executive Officer within the Tribunals division, I coordinated the full scheduling process for tribunal hearings, ensuring cases were assigned efficiently and that all parties received sufficient notice.
• I liaised closely with panel members to confirm availability, resolve logistical issues, and maintain smooth case progression.
• I compiled comprehensive case files for each hearing, managing documentation with accuracy and confidentiality.
• I also prepared and published tribunal reports and Determination Orders on the organisation’s website, upholding strict standards of quality and compliance.

Executive Officer - Adjudications

• As an Executive Officer supporting the Adjudications process, I coordinated hearing schedules, ensuring cases were assigned promptly and that all parties received adequate notice.
• I liaised with adjudicators to confirm availability, address scheduling queries, and maintain efficient case flow.
• I prepared complete and well‑organised case files for each hearing, managing sensitive documentation with accuracy and discretion.
• I also coordinated and supported all in‑person adjudication hearings, ensuring smooth logistics, proper documentation, and a well‑organised environment for adjudicators and participants.

Executive Officer - Early Intervention

• As an Executive Officer in the Early Intervention team, I engaged directly with applicants and respondents at the outset of their case to explore early resolution options and reduce the need for formal proceedings.
• I assessed the issues raised, facilitated constructive discussions, and identified potential solutions where possible.
• I also prepared and presented Section 88 requests to the Board—applications to dispute a notice of termination on sufficient good grounds—by compiling comprehensive case packs, analysing the circumstances, and delivering the Executive Team’s recommendations to the Board of Directors for decision.

Clerical Officer - Disputes

• As a Clerical Officer with the Residential Tenancies Board, I managed the end‑to‑end process for printing and issuing high‑priority statutory documents, ensuring accuracy and timely delivery.
• I proofread legal reports prepared by adjudicators and mediators, maintaining a high standard of clarity and compliance before release.
• I was also responsible for issuing final Determination Orders, requiring strong attention to detail, confidentiality, and a thorough understanding of regulatory procedures.

• Liaised effectively with kitchen staff for seamless food and beverage service coordination.
• Increased repeat business through attentive customer service and relationship building.
• Demonstrated flexibility in handling various shifts including weekends holidays as required.
• Exhibited ability to work under pressure maintaining high standards despite heavy rush.