Summary
Overview
Work history
Education
Skills
Timeline
Generic

Callum Francis

Athlone

Summary

Enthusiastic individual with hands-on experience in customer service and support roles within hospitality and fitness. Demonstrates strong organisational and communication skills, with a focus on delivering excellent service. Committed to contributing positively to team dynamics and enhancing customer experience

Overview

1
1
year of professional experience

Work history

Cafe/Restaurant Assistant

Sheraton Hotel: Harvest Restaurant
Gleeson St, Athlone, Co. Westmeath
01.2025 - 04.2025
  • Supported restaurant operations by maintaining supply readiness and cleanliness, ensuring smooth service flow.
  • Assisted in creating personalised dining experiences by addressing special customer requests effectively.
  • Enhanced team coordination through efficient organisation of supplies and equipment in fastpaced environment.

Gym Assistant

Springs Hotel
Springs Hotel Athlone
09.2024 - 12.2024
  • Maintained clean and safe environment by sanitising equipment, sweeping floors, and assisting with routine upkeep of gym and pool areas.
  • Supported staff in setting up and arranging gym and pool equipment for daily use and special events, ensuring efficient facility operation.
  • Shadowed experienced staff during pool and jacuzzi safety checks to develop foundational understanding of health and safety procedures.
  • Assisted customers by answering general questions, offering directions within facility, and relaying concerns to appropriate team members.
  • Demonstrated reliability and teamwork by completing tasks independently and contributing to supportive work environment.
  • Gained awareness of health and safety regulations and applied this knowledge to help maintain secure space for all users.
  • Promoted member engagement by encouraging a positive approach to fitness and wellbeing, working alongside staff to create a welcoming atmosphere.

Education

Junior Certificate - Secondary School

Coláiste Chiaráin,
Summerhill, Drum, Athlone, Co. Roscommon
09.2021 -

Primary School

Castlesampson National School
Taughmaconnell, Co. Roscommon
09.2013 - 06.2021

Skills

  • Customer Engagement & Sales – Confident in interacting with customers, answering questions, and supporting sales through clear communication and service
  • Organisation & Teamwork – Able to manage tasks efficiently while working well with others to achieve shared goals
  • Health & Safety Awareness – Familiar with basic safety procedures and cleanliness standards in fitness and hospitality settings
  • Problem-Solving – Quick to adapt and respond to challenges, offering practical solutions when issues arise
  • Communication Skills – Clear, friendly, and professional when dealing with both team members and customers

Timeline

Cafe/Restaurant Assistant

Sheraton Hotel: Harvest Restaurant
01.2025 - 04.2025

Gym Assistant

Springs Hotel
09.2024 - 12.2024

Junior Certificate - Secondary School

Coláiste Chiaráin,
09.2021 -

Primary School

Castlesampson National School
09.2013 - 06.2021

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Callum Francis