Callum Flynn
Kildare
Summary
Dynamic Assistant Manager with a proven track record at TOG24, adept in strategic thinking and resource allocation. Excelled in enhancing customer service standards and team collaboration, achieving strong KPIs through effective staff supervision and training. Skilled in Microsoft Office, with a flair for conflict resolution and adaptability, significantly contributing to operational efficiency and team motivation.
Overview
6
6
years of professional experience
Work History
Assistant Manager
TOG24
Kildare
06.2024 - Current
- Resources—human and physical.
- Customer service and conflict resolution.
- Cash handling.
- Daily and weekly reports.
- Stock inventory and promotion.
- Staff management and allocation of responsibilities.
- Rostering.
- Liaising with the head office and Value Retail.
- Visual merchandising.
- Fostering team motivation and delivering strong KPIs.
- Security of premises.
- Resolving errors efficiently.
- Performance appraisals and disciplinary actions.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Stockroom Assistant
Clarks
Kildare
01.2019 - 11.2024
- Received, unpacked and stored incoming stock items.
- Organized shelves and racks in an orderly manner with correct product placement.
- Maintained cleanliness in the storeroom area at all times.
- Reported any discrepancies between expected delivery quantities and actual arrival amounts to appropriate personnel immediately.
- Assisted in stocktake.
- Organized stockroom to ensure easy access to products.
Supervisor
Tog24
Kildare
01.2020 - 06.2024
- Delivering strong customer service.
- Running shifts in the manager's absence.
- Banking.
- Visual merchandising.
- Created new strategies for improving customer service standards within the organization.
- Monitored employee productivity to provide constructive feedback and coaching.
Sales Assistant
Tog24
Kildare
11.2019 - 01.2020
- Greeted customers and provided assistance with product selection.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Replenished merchandise as needed throughout the day.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Helped customers find specific products, answered questions, and offered product advice.
Stylist Sales Associate
All Saints
Kildare
10.2018 - 01.2019
- Greeted customers, provided excellent customer service, and answered questions.
- Assisted customers in selecting clothing items based on their individual needs and preferences.
- Organized merchandise displays to attractively showcase products.
- Informed customers about current sales, promotions, and special offers.
Education
Kildare Town Community School
Kildare01-2019
Skills
- Budget assistance
- Sales monitoring
- Recruiting and interviewing
- Team collaboration
- Orientation and training
- Customer rapport
- Microsoft office expertise
- Reporting and documenting
- Staff supervision
- Adaptability and flexibility
- Verbal and written communication
- Money handling
- Time management
- Employee performance evaluation
- Conflict resolution
- Strategic thinking
- Resource allocation
Timeline
Assistant Manager
TOG24
06.2024 - Current
Supervisor
Tog24
01.2020 - 06.2024
Sales Assistant
Tog24
11.2019 - 01.2020
Stockroom Assistant
Clarks
01.2019 - 11.2024
Stylist Sales Associate
All Saints
10.2018 - 01.2019
Kildare Town Community School
Similar Profiles
Derek RyanDerek Ryan
Firefighter/driver at Kildare Fire ServiceFirefighter/driver at Kildare Fire Service
Dermot WalsheDermot Walshe
Painter + Decorator at Self EmployedPainter + Decorator at Self Employed
ELIZABETH ThomasELIZABETH Thomas
Staff Nurse: Special Unit- Disability and Dementia at Maynooth Lodge Nursing Home (Emeis Group)Staff Nurse: Special Unit- Disability and Dementia at Maynooth Lodge Nursing Home (Emeis Group)