Callum Breen

Prospecting: Identify potential clients through research and create targeted prospect lists.
Outreach: Initiate contact via cold calls, emails, and social media to engage prospects.
Qualifying Leads: Assess prospect needs and determine if they fit the company’s offerings.
Pipeline Management: Track interactions in a CRM and follow up consistently with leads.
Collaboration: Work closely with sales and marketing teams to align outreach and feedback.
Performance Tracking: Meet KPIs like the number of calls, emails, meetings booked, and qualified leads generated.

Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

• An Account Development Representative (ADR) at Udemy Business is responsible for identifying and qualifying leads, conducting outreach through calls and emails, and scheduling meetings for the sales team. They maintain CRM records, collaborate with Account Executives, and meet lead generation targets. Continuous learning and effective customer engagement are also key aspects of the role.
  
  Performance Metrics and Reporting:
  
  Meet or exceed targets for lead generation, outreach activities, and qualified meetings set by the management.
  Provide regular reports on outreach performance and lead quality.