Caitriona Keane
Ballina, Co Mayo
Summary
Highly motivated and experienced professional seeking the position of Home Support Resource Officer. With a strong background in home support services, a working knowledge of HIQA regulations, and excellent interpersonal skills, I am committed to ensuring the well-being of service users and supporting the delivery of high-quality home support services across Mayo.
Overview
1
1
Certification
Work History
Home Support Worker
HSE
Ballina, Ireland
2002 - Current
- Provide compassionate and skilled care to clients in their homes, assisting with activities of daily living, medication management, and medical appointments.
- Demonstrate strong leadership and organizational skills in coordinating care schedules and supervising a team of support staff to ensure the highest quality of care delivery.
- Foster a collaborative and supportive work environment, promoting open communication and team cohesion
Manual Handling Trainer
HSE
Ballina, Ireland
2008 - 2019
- Conducted manual handling training sessions for employees, focusing on safe lifting techniques, ergonomics, and injury prevention.
- Developed training materials and resources to effectively communicate key concepts and procedures.
- Led by example by adhering to best practices and safety protocols, instilling a culture of safety and accountability within the organization
Supervisor and Human Resource Trainer
Henniges Elastomers Factory
Ballina, Ireland
1990 - 2002
- Provided leadership and direction to a diverse team, overseeing daily operations, performance management, and training initiatives.
- Managed staff rosters, recruitment processes, and employee well-being to optimize team performance and morale.
- Maintained compliance with regulatory requirements and implemented HR policies and procedures to ensure a fair and inclusive workplace environment.
Supervisor
RoWear LTD Ballina
Ballina, Ireland
1980 - 1990
- Managed a skilled team of workers in a fast-paced manufacturing environment, ensuring efficient production and adherence to quality standards.
- Demonstrated effective communication and problem-solving skills in resolving production challenges and optimizing workflow processes.
- Cultivated a culture of teamwork and accountability, recognizing and rewarding employee contributions to drive performance and morale.
Education
Leaving Certificate
Stella Marris Ballycastle
Ballycastle, Mayo01-1980
Primary Education
Belderrig Promay School
Belderrig, Ballina01-1972
Skills
- Working knowledge of HIQA regulations and government-funded home support services
- Excellent communication and interpersonal skills
- Ability to liaise with health professionals, HCAs, and other stakeholders
- Proficient in Microsoft Excel and Office Suite
- Strong organizational and time management abilities
- Commitment to maintaining accurate records and ensuring compliance with standards and regulations
Certification
- Communications
- Basic Life Support
- Level 5 Care Support
- Level 5 Care of the Older Person
- Level 5 Legislative Procedures and Quality
- Level 5 Personal Effectiveness in the Workplace
- Infection Prevention and Control
- Various IT Courses including Excel Proficiency and Office Suite
Timeline
Home Support Worker
HSE
2002 - Current
Manual Handling Trainer
HSE
2008 - 2019
Supervisor and Human Resource Trainer
Henniges Elastomers Factory
1990 - 2002
Supervisor
RoWear LTD Ballina
1980 - 1990
Leaving Certificate
Stella Marris Ballycastle
Primary Education
Belderrig Promay School