Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
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CAITLIN MCVICKER

Clonmel,Tipperary

Summary

I am a highly motivated, confident and hardworking final year student. I am socially adaptable and open-minded. I have a strong interest in Business, Finance and Law. I have completed modules in areas such as Law, Sociology, Public Administration, Politics (Ireland and the EU), Organisational behaviour, Change management and Human Rights. I am passionate about music and theatre.

Overview

4
4
years of professional experience

Work history

Cafe barista

Bakers and Baristas (BB’s)
Clonmel
02.2023 - Current
  • Prepare the cafe for opening including completing daily opening checklists on an online platform, restocking and baking fresh confectionary items for display.
  • Demonstrate full knowledge of all menu items, speciality coffees and preparation methods.
  • Maintain safe hygiene and food handling standards for full compliance.
  • Complete cash up and closing checklist.
  • Training new members of staff in all areas including food preparation, barista skills, making stock orders and managing cash.

Governance Assistant

NBC GLOBAL FINANCE LTD
Dublin
05.2022 - 01.2023
  • Completed an 8-month internship with NBCGF within the financial services industry.
  • Aided in the management and annual effectiveness reviews of all company Frameworks, Policies and Procedures.
  • Worked closely with the CEO, the Board of Directors and the Executive Committee on the development and maintenance of the three-year strategy.
  • Performed the secretariat role for the ‘Culture Club‘ which promotes employee engagement and creates and maintains positive workplace relations.
  • As a member of the governance team, I helped to manage the Business Approval Process by providing updates to the Heads of Trading and the NBCGF President across a range of proposals.
  • Trained new members of staff across a range of Governance activities.

Catering Assistant

LYONS' TAKEAWAY
Clonmel
01.2020 - 05.2022
  • Provided all-round store support including preparing and packaging food orders, performing cashier duties, cleaning and delivering customer care.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
  • Built relationships and maintained regular contact with customers to support continuous satisfaction.
  • Mentored new junior team members on methods of best practices for outstanding service and retention.
  • Communicated effectively with customers to ensure they were satisfied with their food order.

Education

BACHELOR OF ARTS - CRIMINAL JUSTICE

University of Limerick
Limerick
09/2020 -

Leaving Certificate -

Presentation Secondary School
Clonmel, County Tipperary
2020

Skills

  • Correspondence management
  • Policy development
  • Good knowledge of Microsoft Excel, Word, Visio, PowerPoint and SharePoint
  • Communication skills
  • Stakeholder relationship management
  • Highly organised
  • Teamwork and collaboration
  • Strong communication
  • Highly Adaptable

Interests

SUMMARY , I am a third year Criminal Justice student attending the University of Limerick. I am on the Committee of UL's Musical Theatre Society and have been for two semesters

Languages

English
Native

Timeline

Cafe barista

Bakers and Baristas (BB’s)
02.2023 - Current

Governance Assistant

NBC GLOBAL FINANCE LTD
05.2022 - 01.2023

Catering Assistant

LYONS' TAKEAWAY
01.2020 - 05.2022

BACHELOR OF ARTS - CRIMINAL JUSTICE

University of Limerick
09/2020 -

Leaving Certificate -

Presentation Secondary School

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CAITLIN MCVICKER