Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Caitlin Kirwan

Mornington

Summary

I am a hardworking, reliable individual with a strong work ethic, eager to learn and take on new challenges. Efficient, flexible, and highly motivated, I thrive in both independent and team environments, consistently delivering high-quality results and embracing new opportunities to grow.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Assistant

Dunnes Stores
Drogheda
08.2023 - Current
  • Operated POS system and processed transactions efficiently
  • Unpacked and organized stock from deliveries
  • Maintained shelves to company standards
  • Performed daily date checks on fresh stock
  • Removed expired or damaged items
  • Monitored stock levels and reduced waste
  • Managed stock rotations and inventory accuracy

Retail Assistant

JYSK
Athlone
06.2022 - 06.2023
  • Trusted key holder, opened/closed store and followed security protocols
  • Operated tills and processed transactions accurately
  • Balanced daily cash and receipts at end of shifts
  • Stocked and maintained shelves to company standards
  • Handled customer orders, including pick-up and delivery
  • Picked and prepared accurate Click & Collect orders

Bar Staff

VIK Hotel San Antonio
Puerto del Carmen
01.2022 - 06.2022
  • Took orders and served drinks quickly and accurately.
  • Kept bar area clean and sanitized.
  • Delivered drinks promptly to enhance guest experience.
  • Restocked and organized inventory.
  • Provided friendly, attentive customer service

Receptionist

The Athlone Springs Hotel
Athlone
03.2021 - 12.2021
  • Welcomed and assisted guests professionally.
  • Handled calls, inquiries, and scheduled appointments.
  • Managed bookings for rooms, events, and facilities.
  • Processed incoming/outgoing mail promptly.
  • Maintained records through filing and data entry.
  • Counted hotel safe daily to ensure financial accuracy.
  • Balanced tills and matched receipts with system records.
  • Supported admin tasks and general office operations.

Food and Beverage Assistant

The Athlone Springs Hotel
Athlone
10.2020 - 03.2021
  • Delivered excellent customer service through order taking and food service.
  • Kept dining areas clean and well-organized.
  • Helped with food prep and event setup to meet quality standards.
  • Assisted bar staff with drink preparation and service.
  • Monitored and restocked supplies as needed

Education

Bachelor of Arts - Hospitality Management (Honours)

Technological University of the Shannon: Midlands
Athlone, Co. Westmeath
01.2023

Leaving Certificate -

Coláiste Na hInse
Bettystown, Co. Meath
05.2019

Skills

  • Customer service
  • Communication skills
  • Teamwork
  • Sales /Upselling
  • Multitasking & Working under pressure
  • Time management
  • Budgeting
  • Customer relations
  • Tech savvy (Microsoft Word, Excel, Data analysis etc)

Accomplishments

  • Faculty of Business & Hospitality Dean’s Honours List in Bachelor of Arts Honours in Accounting ab-initio
  • Bachelor of Arts in Hospitality Management (Honours) degree

Certification

  • HACCP The Management of Food Safety

References

  • Tara Curley, Athlone Springs Hotel, hr@athlonespringshotel.com
  • Chara Lee, Jysk Athlone, 085 125 4107

More available on request.

Timeline

Retail Assistant

Dunnes Stores
08.2023 - Current

Retail Assistant

JYSK
06.2022 - 06.2023

Bar Staff

VIK Hotel San Antonio
01.2022 - 06.2022

Receptionist

The Athlone Springs Hotel
03.2021 - 12.2021

Food and Beverage Assistant

The Athlone Springs Hotel
10.2020 - 03.2021

Bachelor of Arts - Hospitality Management (Honours)

Technological University of the Shannon: Midlands

Leaving Certificate -

Coláiste Na hInse

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Caitlin Kirwan