Caitlin Kirwan
Mornington
Summary
I am a hardworking, reliable individual with a strong work ethic, eager to learn and take on new challenges. Efficient, flexible, and highly motivated, I thrive in both independent and team environments, consistently delivering high-quality results and embracing new opportunities to grow.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Assistant
Dunnes Stores
Drogheda
08.2023 - Current
- Operated POS system and processed transactions efficiently
- Unpacked and organized stock from deliveries
- Maintained shelves to company standards
- Performed daily date checks on fresh stock
- Removed expired or damaged items
- Monitored stock levels and reduced waste
- Managed stock rotations and inventory accuracy
Retail Assistant
JYSK
Athlone
06.2022 - 06.2023
- Trusted key holder, opened/closed store and followed security protocols
- Operated tills and processed transactions accurately
- Balanced daily cash and receipts at end of shifts
- Stocked and maintained shelves to company standards
- Handled customer orders, including pick-up and delivery
- Picked and prepared accurate Click & Collect orders
Bar Staff
VIK Hotel San Antonio
Puerto del Carmen
01.2022 - 06.2022
- Took orders and served drinks quickly and accurately.
- Kept bar area clean and sanitized.
- Delivered drinks promptly to enhance guest experience.
- Restocked and organized inventory.
- Provided friendly, attentive customer service
Receptionist
The Athlone Springs Hotel
Athlone
03.2021 - 12.2021
- Welcomed and assisted guests professionally.
- Handled calls, inquiries, and scheduled appointments.
- Managed bookings for rooms, events, and facilities.
- Processed incoming/outgoing mail promptly.
- Maintained records through filing and data entry.
- Counted hotel safe daily to ensure financial accuracy.
- Balanced tills and matched receipts with system records.
- Supported admin tasks and general office operations.
Food and Beverage Assistant
The Athlone Springs Hotel
Athlone
10.2020 - 03.2021
- Delivered excellent customer service through order taking and food service.
- Kept dining areas clean and well-organized.
- Helped with food prep and event setup to meet quality standards.
- Assisted bar staff with drink preparation and service.
- Monitored and restocked supplies as needed
Education
Bachelor of Arts - Hospitality Management (Honours)
Technological University of the Shannon: Midlands
Athlone, Co. Westmeath01.2023
Leaving Certificate -
Coláiste Na hInse
Bettystown, Co. Meath05.2019
Skills
- Customer service
- Communication skills
- Teamwork
- Sales /Upselling
- Multitasking & Working under pressure
- Time management
- Budgeting
- Customer relations
- Tech savvy (Microsoft Word, Excel, Data analysis etc)
Accomplishments
- Faculty of Business & Hospitality Dean’s Honours List in Bachelor of Arts Honours in Accounting ab-initio
- Bachelor of Arts in Hospitality Management (Honours) degree
Certification
- HACCP The Management of Food Safety
References
- Tara Curley, Athlone Springs Hotel, hr@athlonespringshotel.com
- Chara Lee, Jysk Athlone, 085 125 4107
More available on request.
Timeline
Retail Assistant
Dunnes Stores
08.2023 - Current
Retail Assistant
JYSK
06.2022 - 06.2023
Bar Staff
VIK Hotel San Antonio
01.2022 - 06.2022
Receptionist
The Athlone Springs Hotel
03.2021 - 12.2021
Food and Beverage Assistant
The Athlone Springs Hotel
10.2020 - 03.2021
Bachelor of Arts - Hospitality Management (Honours)
Technological University of the Shannon: Midlands
Leaving Certificate -
Coláiste Na hInse
Similar Profiles
Cian MurphyCian Murphy
Sales assistant at Dunnes StoresSales assistant at Dunnes Stores
Margaret BoxwellMargaret Boxwell
Grocery technical complaints manager at Dunnes StoresGrocery technical complaints manager at Dunnes Stores
WILLIAM SHINEWILLIAM SHINE
Sales Supervisor at Dunnes StoresSales Supervisor at Dunnes Stores
Madeleine RosevearMadeleine Rosevear
Shift Manager at McDonald'sShift Manager at McDonald's
Tobyn VossTobyn Voss
Store Assistant at ALDIStore Assistant at ALDI