Caiden Greene
Waterford City
Summary
A pleasant,courteous and friendly individual whom works equally as well as part of a team or on an individual basis. A person whom will see all tasks assigned through to completion in an efficient capacity.
Overview
3
3
years of professional experience
Work History
Call Agent
Infosys BPM
Waterford
09.2025 - 01.2026
- Handled incoming calls, resolving customer issues to enhance satisfaction.
- Followed protocols to ensure compliance with company standards.
- Participated in team meetings to develop strategies that improved overall customer experience.
- Answered calls with a friendly, polite approach to engage callers and provide exceptional service.
Floor Staff Member
Mount Sion Centre
Waterford
03.2024 - 08.2025
- Maintained cleanliness and organisation of the facility during daily operations.
- Received stock and ensured bar remained fully stocked and organized for efficient service.
- Cleared empty bottles and glasses from tables, ensuring cleanliness and a pleasant dining experience.
- Arranged rooms for functions according to customer specifications, bringing their vision to life.
Valet Person (Work Experience)
John Kelly Opel
Waterford
08.2022 - 12.2022
- Operated machinery for waxing, polishing, and detailing vehicles, delivering high-quality vehicle presentation.
- Cleaned vehicles using high-pressure washers and cleaning solutions.
- Maintained cleanliness and organisation of valet area throughout shift.
- Displayed a positive attitude during interactions with customers and colleagues.
- Organised supplies needed for each job including soap, water hoses, brushes, rags.
Education
Leaving Certificate -
Mount Sion CBS
Wateford, Ireland05-2025
Junior Certificate -
Mount Sion CBS
Waterford, Ireland06-2022
Skills
- Customer service
- Quality control
- Attention to detail
- Time management
- Teamwork
- Communication skills
Timeline
Call Agent
Infosys BPM
09.2025 - 01.2026
Floor Staff Member
Mount Sion Centre
03.2024 - 08.2025
Valet Person (Work Experience)
John Kelly Opel
08.2022 - 12.2022
Leaving Certificate -
Mount Sion CBS
Junior Certificate -
Mount Sion CBS