Bumkhand Batbayar
Dublin
Overview
2
2
years of professional experience
Work History
Nail Technician
Indigo Beauty Salon
Dublin
01.2024 - Current
- Provided manicures, pedicures and nail treatments to clients.
- Cleaned and sterilized tools and work areas between customers.
- Educated clients on proper nail care techniques.
- Conducted consultations with clients to determine their needs and preferences.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
Paris Lounge
Bumkhand
Darkhan-Uul
08.2022 - Current
- Assigned tasks and delegated responsibilities to staff members.
- Monitored operations to ensure compliance with company standards, customer service levels and applicable laws.
- Maintained cleanliness of the lounge area by performing regular cleaning duties.
- Conducted daily inspections of the lounge to identify potential safety hazards or maintenance issues.
- Provided direction and guidance to employees in order to meet customer service expectations.
- Ensured quality control by conducting periodic reviews of products, services, and processes.
- Organized training sessions for new staff members on safety procedures and customer service etiquette.
- Developed strategies for improving customer satisfaction ratings through enhanced team performance.
- Implemented promotional campaigns designed to increase sales volume at the lounge.
Education
Master of Science -
Mongolian University of Life Sciences
Mongolia 06-2022
Skills
- Relationship Management
- Compliance standards
- Positive and professional
- Menu presentation
- Table turnover
- Upselling techniques
- Dining customer service
- Serving expertise
- Price memorization
- Guest Relations Management
- Professional Appearance
- Menu item recommendation
Languages
Mongolian
First Language
English
Intermediate (B1)
B1
Timeline
Nail Technician
Indigo Beauty Salon
01.2024 - Current
Paris Lounge
Bumkhand
08.2022 - Current
Master of Science -
Mongolian University of Life Sciences