Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Affiliations
Custom
References
Timeline
Generic
BUKET TUNA

BUKET TUNA

Athlone

Summary

Seasoned professional with over two decades of demonstrated success in effectively managing complex top-level responsibilities within well-established organizations. Renowned for my adept leadership of cross-functional teams spanning diverse geographical locations, I specialize in formulating and implementing strategic initiatives that consistently surpass sales objectives and elevate revenue performance. My career trajectory underscores a steadfast commitment to delivering measurable outcomes and fostering organizational triumph. Continuously staying abreast of the latest technological advancements, I have extensive experience as both a solution principal and enterprise architect, providing invaluable guidance to clients onsite, thereby facilitating their success.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Digital Cloud Solution Architect Manager, UK Marke

Microsoft
Ireland
06.2021 - Current
  • Led a team of 8 architects managing portfolios averaging 65 accounts each, ensuring effective support and client satisfaction. Spearheaded the development and implementation of a cloud computing strategy for Azure, resulting in a remarkable 33% increase in revenue for 2023
  • Collaborated with stakeholders to align business needs with innovative cloud technology solutions, while conducting thorough capacity planning to accommodate future growth requirements.
  • Introduced operational efficiency improvements through process enhancements and ongoing training initiatives for team members, enhancing job skills and knowledge.
  • Led multiple organizational initiatives, collaborating with various virtual teams including Market Insights, Tech Squad, Voice of CSA, and others.
  • Provided invaluable technical and business guidance to team members on design patterns, best practices, and customer business plans. Generated detailed reports on performance metrics, customer feedback, and product development initiatives, and conducted comprehensive analyses of market and competitor trends to inform strategic decision-making.
  • Continuously assessed performance data to identify opportunities for improvement and maximize operational efficiency. Monitored customer preferences to optimize focus and effectiveness of sales efforts."

Global Technical Manager

Ericsson
Ireland
11.2017 - 06.2021
  • Led a team of 18 System Architects and a scrum master in product development unit specializing in network management systems within the assurance domain
  • Focused on cutting-edge technologies including VoLTE, Machine Learning, Artificial Intelligence (ML & AI) for NDO services, 5G, and Internet of Things (IoT).
  • Spearheaded the development of product roadmap and technical strategies, aligning them with business objectives and budgetary constraints.
  • Formulated comprehensive strategies for technology and product trends to drive innovation and competitiveness.
  • Directed Product Configuration Management and Lifecycle handling, ensuring seamless coordination and integration throughout the product lifecycle.
  • Oversaw the Releasing and Delivery processes, ensuring timely and efficient product releases. Implemented robust systems for Product and Document identification/structuring, enhancing organization and accessibility of essential resources.
  • Championed the industrialization of product management processes, streamlining operations and enhancing efficiency across the board.
  • Mainly worked with top telecom operators such as AT&T, KDDI, China Mobile, T-Mobile, Swisscom.. etc.

Global Senior Solution Principal (Presales)

Ericsson
Turkey
02.2011 - 11.2017
  • Completed 2011-2014 with high revenue delivery projects
  • Accomplishing target of 3MSEK in 2012, 5MSEK in 2013, 12 MSEK in 2014, 20MSEK in 2016.
  • Specialised in BSS (order, catalog, subscription management), TV, M2M, Digital Transformation, CRM engagements in EMEA in Regional role
  • Served as Lead Solution Responsible for both presales and delivery phases, overseeing cost estimations, solution development, implementation management, and product management.
  • Collaborated closely with customer teams to analyze workflows and define business requirements, while developing project architectures and preparing specification documents. Proficient in creating high-quality presentations, proposals, statements of work, RFP responses, and assessment deliverables.
  • Acted as a Regional technical coordinator for select Ericsson products, resolving issues and facilitating reuse when necessary.
  • Designed detailed software architectures that optimized cost, performance, availability, maintainability, scalability, and reusability for development teams
  • Proficient in crafting high-quality presentations, proposals, statements of work, RFP responses, and assessment deliverables, ensuring clarity, accuracy, and effectiveness in communication with stakeholders.

Senior Software Engineer

Turkcell
Turkey
04.2008 - 02.2011
  • Finished 19 projects and delivered 16 out of 19 projects on planned deadline
  • Analyzed, designed, implemented software for GSM value added services
  • (VAS), WAP,3G and MNP projects in Turkcell (operator)
  • Give training, presentations to Customers(operation/business)
  • Leading the software development, creating software and business architecture by implementing software modules
  • Responsible for the maintenance and support of the delivered projects
  • Designed and developed various projects for Turkcell-im portal including 3G and MNP
  • Ability to create high-quality Presentations, Proposals, Statements of Work, RFP Responses and Assessment deliverables
  • Regional technical coordinator in some of Ericsson products to solve any issues or find any reuse if needed
  • Design detailed software architecture for developers that consider cost, performance, availability, maintainability, scalability and reusability.

Senior Software Engineer

Sony
Belgium
11.2007 - 04.2008
  • Finished 3 projects on time to Turkcell, Nawras Oman
  • Create software architecture and detailed designs, based on system requirements
  • Interact with customers in design, planning and execution meetings
  • Participate in requirements, design, test plan reviews and acceptance tests
  • Define, manage and verify solutions in customer projects, including handling and management of third-party products and suppliers
  • Design, develop and integrate software modules that meet quality objectives, engineering methodologies and guidelines set forth by Telenity
  • Participate in requirements analysis phase and contribute to the solution design and high level as well as detailed product specification documents when required
  • Recommend enhancements, improvements, and innovations to the existing products and services
  • Spearhead and/or contribute to the development of new solutions and technology prototypes
  • Conduct unit, integration and, if required, performance testing in a timely and cost-effective manner
  • Establish technical documentation by writing design and test documents as well as drafting initial versions of product manuals for the corresponding parts
  • Perform and support field installation/system integration of the products as well as acceptance tests, if required
  • Attend Presales activities, customer workshops, and kickoff meetings, as necessary.

Software Engineer

California State University
USA
12.2005 - 11.2007
  • Finished 2 projects on time
  • Plan, Design implementation, test and support the software projects within the scheduled time frame
  • Develop backend systems that enable content developers to create educational cybersecurity content
  • Develop web application features and user interfaces for a wide variety of use cases and user types
  • Advise and assist in the development of the virtualization infrastructure hosting developed systems, platforms, and interfaces
  • Scoping development effort, resource requirements, and timeline estimates for assigned tasks
  • Continuous learning of various technical knowledge/tools as needed for the development of new web application features
  • Field support queries from various users, including those which require active technical troubleshooting.

Senior Software Engineer

Telenity
Turkey
12.2005 - 10.2007
  • Finished 3 projects on time to Turkcell, Nawras Oman
  • Create software architecture and detailed designs, based on system requirements
  • Interact with customers in design, planning and execution meetings
  • Participate in requirements, design, test plan reviews and acceptance tests
  • Define, manage and verify solutions in customer projects, including handling and management of third-party products and suppliers
  • Design, develop and integrate software modules that meet quality objectives, engineering methodologies and guidelines set forth by Telenity
  • Participate in requirements analysis phase and contribute to the solution design and high level as well as detailed product specification documents when required
  • Recommend enhancements, improvements, and innovations to the existing products and services
  • Spearhead and/or contribute to the development of new solutions and technology prototypes
  • Conduct unit, integration and, if required, performance testing in a timely and cost-effective manner
  • Establish technical documentation by writing design and test documents as well as drafting initial versions of product manuals for the corresponding parts
  • Perform and support field installation/system integration of the products as well as acceptance tests, if required
  • Attend Presales activities, customer workshops, and kickoff meetings, as necessary.

Education

Master of Science -

California State University
12.2004

Bachelor Of Computer Engineering -

Eastern Mediterranean University
07.2001

Skills

  • Employee Development and Motivation
  • Business & IT vision, Strategy & Leadership
  • Enterprise Wide & Global Solutions
  • Problem Solving/ Risk Management
  • Employee Recruitment and Onboarding
  • Solution Implementation
  • Stakeholder Communication
  • Solution selling
  • Data & AI product development, advisory
  • Enterprise Architecture
  • Presales&Delivery

Certification

  • Ericsson Experienced Solution Architect Certification, 2013
  • Ericsson Senior Solution Architect Certification, 2015
  • Microsoft Azure Administrator, AZ-104 (renewed until July 2024)
  • Microsoft Solution Architect, AZ-305 (until Dec 2023)
  • Microsoft AI Fundamentals, AI-900 (until March 2024)
  • Microsoft Data Fundamentals, DP-900 (until Apr 2024)
  • Microsoft AI Engineer, AI-102 (until July 2024)
  • Finops Certified (until July 2024)
  • Microsoft Certified Trainer (achieved July 2023)
  • Microsoft Reference Architecture Document (2022)
  • Cornell University, Microsoft Core Leadership (2023)

Accomplishments

  • SMC Growth Mindset for Customers and Teams, Q1 FY23
  • Best Global Solution Awards on M2M, 2014 , Ericsson
  • First successful Digital Transformation project Leading BSS in Telecom, 2016 Awards
  • M2M Evolution Speaker with Steve Wozniak, 2014 Las Vegas
  • 1st student graduated from CSUSB, USA from MS in 1 year (2004)

Affiliations

  • Professional Swimmer
  • Training to become triathlon racer
  • Healthy Cooking

Custom

  • General Secretary at Uskudar Su Sporlari, Turkey (Dedicated to promoting inclusivity and empowerment within the swimming community, with a particular focus on encouraging and facilitating disabled individuals to participate in swimming activities)

References

References available upon request.

Timeline

Digital Cloud Solution Architect Manager, UK Marke

Microsoft
06.2021 - Current

Global Technical Manager

Ericsson
11.2017 - 06.2021

Global Senior Solution Principal (Presales)

Ericsson
02.2011 - 11.2017

Senior Software Engineer

Turkcell
04.2008 - 02.2011

Senior Software Engineer

Sony
11.2007 - 04.2008

Senior Software Engineer

Telenity
12.2005 - 10.2007

Software Engineer

California State University
12.2005 - 11.2007

Master of Science -

California State University

Bachelor Of Computer Engineering -

Eastern Mediterranean University

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