Bruna Riccio
Drogheda,Ireland
Summary
Highly organised Administrative Professional with over 10 years experience in administration, executive support, records management and business operations. Combined with 3 years of professional experience in Ireland, I have developed strong organisational, communication and problem-solving skills in fast-paced environments. Experienced in document management, maintaining accurate records, coordinating administrative processes and handling confidential information. Seeking a Document Controller opportunity where I can contribute strong organisational and document management expertise.
Overview
18
18
years of professional experience
Work history
Supervisor
Bubble & Squeak
2025.09 - 2026.05
- Supervise daily operations and staff performance.
- Maintain operational records and ensure compliance with company procedures.
- Prepare reports and communicate updates to management.
- Support process improvements and team training.
Customer Service & Operations Experience
Compass Group UK | Starbucks | Brunno's Coffee Shop
2023.04 - 2025.08
- Developed strong organisational, communication and multitasking skills.
- Maintained operational procedures and compliance standards.
- Worked effectively in multicultural and fast-paced environments.
Administrative Manager
FGB7 Comportamento e Recreação Animal Ltda.
2016.06 - 2023.01
- Managed administrative operations and company documentation.
- Developed and maintained filing systems, records and administrative controls.
- Coordinated document management processes and ensured information accuracy.
- Prepared management reports, presentations and business documentation.
- Implemented controls that reduced operational costs by 7%.
- Managed a multidisciplinary team of six employees.
Account Executive
Plano1 Comunicação Ltda.
2014.07 - 2016.05
- Managed client documentation, contracts and project records.
- Maintained organised filing systems and project documentation.
- Prepared reports and coordinated communication between stakeholders.
Executive Secretary
Banco Industrial do Brasil
2008.08 - 2012.10
- Managed confidential executive documentation and correspondence.
- Maintained filing systems and document records.
- Prepared reports, presentations and meeting documentation.
- Coordinated executive calendars, meetings and travel arrangements.
Education
Technical Diploma - Secretarial Studies
Senac
São Paulo, BrazilBachelor's Degree - Advertising and Marketing
Universidade Anhembi Morumbi
São Paulo, BrazilSkills
- Document Control & Records Management
- Document Filing & Archiving
- Document Tracking & Version Control
- Administrative Support
- Compliance & Confidentiality
- Data Entry & Information Management
- Microsoft Office 365
- Stakeholder Communication
LANGUAGES
Portuguese – Native
English – Advanced
Spanish – Basic
Timeline
Supervisor
Bubble & Squeak
2025.09 - 2026.05
Customer Service & Operations Experience
Compass Group UK | Starbucks | Brunno's Coffee Shop
2023.04 - 2025.08
Administrative Manager
FGB7 Comportamento e Recreação Animal Ltda.
2016.06 - 2023.01
Account Executive
Plano1 Comunicação Ltda.
2014.07 - 2016.05
Executive Secretary
Banco Industrial do Brasil
2008.08 - 2012.10
Bachelor's Degree - Advertising and Marketing
Universidade Anhembi Morumbi
Technical Diploma - Secretarial Studies
Senac